E-billing Coordinator
2 months ago
**ABOUT GOWLING WLG**
At Gowling WLG, our dedication to excellence and quality service begins with our people. As a global law firm with offices across Canada, the U.K., Europe, the Middle East and Asia, we pride ourselves on sourcing and retaining top talent who bring energy, passion and commitment to the delivery of outstanding client service.
Employee satisfaction is important to us. We work hard to ensure that our people are motivated, engaged and empowered. We are guided by our firm’s Core Values - The Power of Teamwork, Always Striving to be Better, We all Bring Something Different - in all that we do.
Diversity, equity, and inclusion are an integral part of our firm’s core values. We are always striving to build a more equitable, engaging and rewarding workplace by attracting and retaining talented people from a diverse range of backgrounds, cultures and experiences. Our aim is to help everyone reach their full potential and achieve their personal and professional goals.
Our diverse group of legal professionals, law students, law clerks, paralegals, legal administrative assistants and business services team members work together, and are respected and valued for their individual contributions.
**PROFILE**
This position can be based in any of our Canadian offices This position reports to the Head of Billing who is located in our Toronto office.
**RESPONSIBILITIES**
The incumbent’s responsibilities may include but are not limited to the following:
- Maintain e-billing for assigned clients nationally, including timely submissions of all electronic invoices.
- Follow specific procedures and quality control for e-billed clients, ensuring that the client and Firm’s guidelines are followed during the regular submission process.
- Work closely with internal and external clients as well as accounting staff across the Firm to resolve e-billing issues.
- Review aging of AR for assigned e-billed clients and report issues to Head of Billing.
- Prepare special reports as requested by internal and external clients.
- Assist with the training of billing staff and assistants on e-billing procedures, as required.
**QUALIFICATIONS**
- Post secondary Diploma coupled with a minimum of 3 years of billing experience (or equivalent), in a professional services environment. Consideration will be given to applicants with prior legal experience.
- Strong knowledge of Microsoft Word and Excel.
- Experience with Aderant Expert software is an asset.
- Strong commitment to customer service.
- Excellent communication and interpersonal skills.
- Ability to manage and prioritize several tasks or projects at one time, work well within a fast paced team environment, and work with deadlines.
- Detailed oriented.
- Ability to work flexible hours as workload may require.
- Bilingualism (English/French) is considered an asset.
Gowling WLG employees benefit from a hybrid work environment.
The starting range for this role is $46,800 to $62,000. Starting salary will be determined based on an applicant’s individual skills, competencies and unique qualifications. Gowling WLG employees have the potential to exceed this range based on tenure and performance.
Gowling WLG is dedicated to building a diverse and inclusive workplace. If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know.
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