Front Desk

3 weeks ago


Victoria, Canada HAVN Saunas Full time

**About HAVN Saunas**

We aim to bring vibrancy to Victoria’s inner harbour year-round, by gathering people together in innovative spaces to create inviting, unique, and out of the ordinary experiences. The team at HAVN Saunas is focused on creating beautiful places of connection and wellness for everyone to enjoy, nestled within the harbour and the surrounding cityscape.

Working with the team at HAVN Saunas will provide opportunities to engage in exciting projects, excellence in customer service, and create positive and meaningful impact in your community.

HAVN Saunas is committed to empowering its team members, and pushing the boundaries of innovation. Join us, as we bring new life into the city through this floating hub of creativity, community, health and wellness.

**Front Desk - Wellness Team**

We are seeking welcoming, community-minded, and highly organized individuals to join our front desk team at HAVN Saunas. Our front desk team will be responsible for greeting members and guests, answering phone calls, and assisting visitors with any questions or concerns. Front desk team members will also be responsible for checking in guests, processing payments, and maintaining accurate records of the facility’s usage.

Key Responsibilities:

- Greet members and guests.
- Answer phone calls and respond to inquiries and feedback.
- Check members in and out using our front of house computer system.
- Process payments and maintain accurate records of membership and facility usage.
- Assist with scheduling and reservations for facility usage.
- Maintain a clean and organized front desk area.
- Assist with additional duties, as neccessary.

**Requirements**:

- Strong customer service skills.
- Excellent verbal and written communication skills.
- Ability to multitask and prioritize tasks.
- Attention to detail and accuracy in data entry.
- Basic computer skills.
- High school diploma or equivalent.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: $22.00-$25.00 per hour

**Benefits**:

- Wellness program

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekend availability

Work Location: One location

Application deadline: 2023-02-24


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