Front Desk Clerk

1 week ago

Victoria, Canada University of Victoria Full time

Organizational Unit- University of Victoria -> Student Affairs -> Residence Services- Posting Close Date- 20 June 2023- Please note that positions will close at 4 p.m. on the closing date.- Salary Grade- Additional Posting Information- N/A- Hours of Work- Night Shift: ~10:00pm-6:00am- Employee Group:
- Casual- # of Hires Needed- 1- Position Number- 993607- Category- Administrative and Support Services, Customer Service, Customer Service and Call Center, Hospitality- About this OpportunityThe University of Victoria is one of Victoria's largest employers and one of Canada’s best diversity employers. Together we are more than 5,000 dedicated faculty, librarians and staff supporting the University of Victoria’s diverse academic programs, world-class research and commitment to civic engagement.

**Please note that this position works evenings, weekends and stats.**
- Job SummaryIn support of the overall goals of Residence Services, a unit within the division of Student Affairs, the Front Desk Clerk performs a variety of administrative and customer service duties in the Residence Services Main Office. Residence Services provides accommodation services, programming and education to the on-campus student community, in addition to providing a summer conference operation for off-campus customers. The Front Desk Clerk provides front-line service to both students and guests, assisting with day to day inquiries, taking payments, and making referrals to appropriate individuals and departments.

Reporting to the Manager, Conference and Customer Service, the Front Desk Clerk supports day and evening operations, seven days a week. In addition to providing customer service, the Front Desk Clerk provides administrative support, processes a variety of financial transactions, and maintains the key inventory for residence buildings.The Front Desk Clerk is knowledgeable about the range of services and activities provided by the various departments within Residence Services, as well as the procedures of the Main Office, and develops and maintains familiarity with general university operations in order to provide service and information to students and guests.
- Job Requirements**Skills**:

- Proven ability to provide excellent customer service in a fast paced environment on a daily basis
- Strong interpersonal skills
- Demonstrates good judgment, diplomacy, tact and discretion
- Proven ability to pay attention to detail and accurately complete tasks, even during peak periods
- Good written and oral communication skills
- Good organizational and clerical skills
- Ability to work with or without supervision

Specialized Knowledge/Education:

- Demonstrated ability with MS word, excel and database software
- Demonstrated math skills
- High school graduation

**Experience**:

- One to two years recent cash handling and customer service experience in a hospitality, retail or higher education environment

**Territory acknowledgement**

We acknowledge and respect the lək̓ʷəŋən peoples on whose traditional territory the university stands and the Songhees, Esquimalt and W̱SÁNEĆ peoples whose historical relationships with the land continue to this day.

**Equity and Diversity Statement**

**Accessibility Statement

  • Front Desk Clerk

    2 weeks ago

    Victoria, Canada University of Victoria Full time

    Organizational Unit- University of Victoria -> Student Affairs -> Residence Services- Posting Close Date- 26 February 2023- Please note that positions will close at 4 p.m. on the closing date.- FTE- 1.0- Salary Grade- $3,649.00 - $3,761.00- Additional Posting Information: - N/A- Salary posted will be pro-rated based on FTE- Classification- Clerk/PB6- Hours...

  • Front Desk Clerk

    2 months ago

    Victoria, Canada University of Victoria Full time

    Organizational Unit- University of Victoria -> Student Affairs -> Residence Services- Posting Close Date- 2 May 2023- Please note that positions will close at 4 p.m. on the closing date.- FTE- 0.63- Salary Grade- $4,063.00 - $4,187.00- Additional Posting Information: - N/A- Salary posted will be pro-rated based on FTE- Classification- Clerk/PB6- Hours of...

  • Front Desk Clerk

    7 days ago

    Victoria, Canada University of Victoria Full time

    Organizational Unit- University of Victoria -> Student Affairs -> Residence Services- Posting Close Date- 26 March 2023- Please note that positions will close at 4 p.m. on the closing date.- FTE- .52- Salary Grade- $3,604.00 - $3,712.00- Additional Posting Information: - N/A- Salary posted will be pro-rated based on FTE- Classification- Clerk/PB6- Hours of...

  • Front Desk Clerk

    1 month ago

    Victoria, Canada University of Victoria Full time

    Organizational Unit- University of Victoria -> Student Affairs -> Residence Services- Location- University of Victoria - Victoria, BC V8W 2Y2 CA (Primary)- Posting Close Date- 18 March 2024- Please note that positions will close at 4 p.m. on the closing date.- FTE- .52- Salary Grade- $4,014.00 - $4,133.00- Additional Posting Information: - N/A- Salary posted...

  • Front Desk Bookkeeper

    1 week ago

    Victoria, Canada Cherish at Central Park Full time

    Cherish at Central Park is dedicated to creating an environment that nurtures the human spirit, promotes independence, dignity and quality of life. By working closely with our senior residents and introducing laughter, compassion and fun to every day we can, and do, improve their overall health. Values, honesty and commitment guide our journey with our...

  • Front Desk Clerk

    4 weeks ago

    Victoria, Canada Rose Manor Full time

    Rose Manor an independent Seniors Residence requires a Full-Time Evening Desk Clerk. Shifts are 4:00 p.m to 12:00 p.m Wednesday-Sunday with Monday and Tuesday off. **Salary**: $20.19 per hour **Benefits**: - Dental care - Discounted or free food - Extended health care - Life insurance - On-site parking - Vision care Flexible Language Requirement: -...

  • Front Desk Clerk

    18 hours ago

    Victoria, Canada M'akola Housing Society Full time

    Salary: $23.54 **EMPLOYMENT OPPORTUNITY** **Front Desk Clerk - Casual, On-Call** M'akola Housing Society Langford, BC - Jesken Aerie M'akola Housing Society is an Indigenous affordable housing provider committed to supporting vibrant, diverse communities in British Columbia. We strive to create a welcoming and supportive environment where all team members...

  • Front Desk Clerk/bookkeeper A/p

    2 months ago

    Victoria, Canada Cherish at Central Park Full time

    Cherish at Central Park is dedicated to creating an environment that nurtures the human spirit, promotes independence, dignity and quality of life. By working closely with our senior residents and introducing laughter, compassion and fun to everyday we can, and do, improve their overall health. Values, honesty and commitment guide our journey with our...

  • Carsa Front Desk Clerk

    2 months ago

    Victoria, Canada University of Victoria Full time

    Organizational Unit- University of Victoria -> Student Affairs -> Athletics and Recreational Services- Location- University of Victoria - Victoria, BC V8W 2Y2 CA (Primary)- Posting Close Date- Ongoing until filled- Please note that positions will close at 4 p.m. on the closing date.- Salary Grade- Additional Posting Information- N/A- Hours of Work- 7 days...

  • Carsa Front Desk Clerk

    1 week ago

    Victoria, Canada University of Victoria Full time

    Organizational Unit- University of Victoria -> Student Affairs -> Athletics and Recreational Services- Location- University of Victoria - Victoria, BC V8W 2Y2 CA (Primary)- Posting Close Date- 24 March 2024- Please note that positions will close at 4 p.m. on the closing date.- FTE- 0.6- Salary Grade- $3,847.00 - $3,964.00- Additional Posting Information: -...

  • Carsa Front Desk Clerk

    3 days ago

    Victoria, Canada University of Victoria Full time

    Organizational Unit- University of Victoria -> Student Affairs -> Athletics and Recreational Services- Location- University of Victoria - Victoria, BC V8W 2Y2 CA (Primary)- Posting Close Date- 1 April 2024- Please note that positions will close at 4 p.m. on the closing date.- FTE- 0.63- Salary Grade- $3,847.00 - $3,964.00- Additional Posting Information: -...

  • Front Desk Receptionist

    1 month ago

    Victoria, Canada DIDI AUTO GROUP Full time

    '''Job Overview''' We are seeking a friendly and organized Front Desk Receptionist to join our team. As the first point of contact for our company, you will play a crucial role in providing excellent customer service and creating a positive impression for our visitors and clients. '''Duties''' - Greet and welcome visitors in a professional and courteous...

  • Front Desk Agent

    3 weeks ago

    Victoria, Canada James Bay Inn Full time

    Overview: **Responsibilities**: - Greet guests in a professional and friendly manner - Check guests in and out of the hotel - Answer phone calls and assist with inquiries - Handle guest requests promptly and efficiently - Process payments and maintain guest accounts - Provide information about hotel services, amenities, and local attractions - Assist with...

  • Front Desk

    3 weeks ago

    Victoria, Canada HAVN Saunas Full time

    We are seeking welcoming, community-minded, and highly organized individuals to join our front desk team at HAVN Saunas. Our front desk team will be responsible for greeting members and guests, answering phone calls, and assisting visitors with any questions or concerns. Front desk team members will also be responsible for checking in guests, processing...

  • Desk Clerk

    3 weeks ago

    Victoria, Canada Chateau Victoria Hotel and Suites Full time

    Chateau Victoria Hotel and Suites - Front-line - Full Time - Permanent - 740 Burdett Avenue Victoria - 1 position available - Assessible Employer: Yes - Open to International applicants with valid Canadian Work permits: Yes Posted on May 3, 2023 The Chateau Victoria Hotel & Suites is looking for a dynamic individual who is passionate about guest service to...

  • Front Desk

    3 weeks ago

    Victoria, Canada HAVN Saunas Full time

    **About HAVN Saunas** We aim to bring vibrancy to Victoria’s inner harbour year-round, by gathering people together in innovative spaces to create inviting, unique, and out of the ordinary experiences. The team at HAVN Saunas is focused on creating beautiful places of connection and wellness for everyone to enjoy, nestled within the harbour and the...

  • Front Desk Coordinator

    2 weeks ago

    Victoria, Canada Together Against Poverty Society Full time

    Located in Victoria on the territory of the Lək̓ʷəŋən (Lekwungen) peoples, TAPS is one of the largest anti-poverty organizations on Vancouver Island. TAPS specializes in face-to-face legal advocacy services. Through our work, we seek to have a positive impact on people's lives in ways that honour and promote human rights, justice, and a healthy,...

  • Conference & Guest Services Clerk

    2 weeks ago

    Victoria, Canada University of Victoria Full time

    Organizational Unit- University of Victoria -> Student Affairs -> Residence Services- Posting Close Date- 26 March 2023- Please note that positions will close at 4 p.m. on the closing date.- FTE- 0.8- Salary Grade- $3,604.00 - $3,712.00- Additional Posting Information: - N/A- Salary posted will be pro-rated based on FTE- Classification- PB6- Hours of Work- 4...

  • Conference & Guest Services Clerk

    2 weeks ago

    Victoria, Canada University of Victoria Full time

    Organizational Unit- University of Victoria -> Student Affairs -> Residence Services- Location- University of Victoria - Victoria, BC V8W 2Y2 CA (Primary)- Posting Close Date- 29 February 2024- Please note that positions will close at 4 p.m. on the closing date.- FTE- 0.8- Salary Grade- $4,180.00 - $4,309.00- Additional Posting Information: - N/A- Salary...

  • Front Desk Agent

    3 days ago

    Victoria, Canada Chateau Victoria Full time

    The Chateau Victoria Hotel & Suites is looking for a dynamic individual who is passionate about guest service to join the desk team acting as an ambassador for the entire property. Our desk team is trained to work both front desk and reservations type of work and will have a variety of shifts which can include days, afternoons, evenings, weekends and...