Front Desk Receptionist

6 months ago


Victoria, Canada Heartwood & Co. Full time

Heartwood & Co. is looking to grow their concierge team

Heartwood & Co is a chic and relaxing salon located in a gorgeous heritage building in downtown Victoria. Currently offering a collective of beauty services including hair, makeup, lashes and more, it is a dynamic, fun and fast paced salon.

We are looking to add a full-time member to our front desk **We are searching for someone who is a pro at creating welcoming environments**, **committed to delivering exceptional customer experience, and passionate about fashion and beauty, **to add to our team. Previous salon experience is preferred, but not required.
- Are you outgoing?
- Are you reliable and flexible with your work hours?
- Do you have experience in a reception and/or administrative role?
- Are you organized and able to multitask?

**Duties and Responsibilities**:

- Maintaining a positive end to end experience for clients from check-in to check-out
- Be knowledgeable of all services offered by Heartwood & Co
- Daily salon cleaning and organization
- Offer recommendations on retail products
- Additional duties as required.
- Customer service all-star
- Previous experience in the salon industry is preferred
- Exceptional organizational skills for operational excellence
- Tech savvy
- Ability to remain calm under pressure and be a quick problem solver

**Perks include**:

- Guaranteed wages
- Peaceful and bright environment
- Career oriented company
- Benefits for full time employees.
- Continued education and room for growth
- Promotion & Marketing for your position
- Staff discounts and service discounts

**Job Types**: Full-time, Permanent

**Salary**: $16.65-$23.00 per hour

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Victoria, BC V8W 2B1: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Work Location: In person



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