Service Appointment Coordinator
4 weeks ago
**Job Summary**
**Duties**
- Schedule, confirm, and reschedule appointments as necessary.
- Maintain an organized calendar to ensure optimal use of time and resources.
- Provide clients with information regarding services, policies, and procedures.
- Follow up with clients post-appointment to gather feedback and ensure satisfaction.
- Collaborate with team members to coordinate schedules and improve service delivery.
- Maintain accurate records of appointments and client interactions in the database.
**Skills**
- Excellent verbal and written communication skills.
- Strong organizational abilities with attention to detail.
- Proficiency in using scheduling software and Microsoft Office Suite.
- Ability to multitask effectively in a fast-paced environment.
- Customer service-oriented mindset with a friendly demeanor.
- Problem-solving skills to address scheduling conflicts or client concerns.
- Previous experience in a similar role is preferred but not required.
This role is essential for ensuring that our clients receive timely and efficient service while contributing positively to the overall operational success of the organization.
**Job Types**: Full-time, Permanent
Pay: $40,000.00-$45,000.00 per year
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
**Education**:
- Secondary School (preferred)
Work Location: In person
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