Service Appointment Coordinator

2 weeks ago


Grimsby, Canada Grimsby Kia Full time

**Overview**:
**Responsibilities**:

- Schedule appointments and maintain calendars for multiple team members
- Coordinate with clients to confirm, reschedule, or cancel appointments
- Update and maintain client databases with accurate information
- Assist in preparing necessary documentation for appointments
- Provide exceptional customer service by addressing client inquiries and concerns
- Assist with processing warranty claims.
- Additional tasks may be assigned from time to time.

**Skills**:

- Excellent communication skills, both verbal and written
- Strong organizational abilities with a keen eye for detail
- Proficiency in using appointment scheduling software or tools
- Ability to multitask and prioritize tasks effectively
- Customer-focused approach with a friendly and professional demeanor

**Job Types**: Full-time, Permanent

Pay: $42,000.00-$48,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

Application question(s):

- Do you have previous dealership experience?

**Education**:

- Secondary School (preferred)

Work Location: In person


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