Administrative Assistant

6 months ago

London, Canada Western University Full time

**Classification & Regular Hours**:
Hours per Week: 35

Salary Grade: Level M

**About Western**:
Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

**About Us**:
The Department of Medicine possesses a strong track record of academic excellence. We attract the best and brightest students, residents, and fellows, because of our excellent faculty and staff, innovative teaching methods and rich and diverse learning experiences in an environment that is supportive and nurturing. Our faculty and trainees are passionate about ensuring the consistent delivery of patient centered care, including safety and quality. We are part of a larger healthcare system that works to deliver the health solutions that people require in London and Southwestern Ontario. The Department of Medicine works closely with academic hospitals, the Southwest Local Health Integrated Network and community physicians and partners to achieve accessible and sustainable healthcare for all.

We aspire to be a medical community that sets the standard of excellence for patient care, research and learning.

**Responsibilities**:
The Administrative Assistant acts as the first point of contact and resource for current residents from the Department of Medicine and residents rotating through the Department of Medicine (DoM), as well as Faculty and visiting elective residents. The role acts as a key support to the Postgraduate Program Officer, Education Manager and Program Director to assist with the day-to-day operations of the unit and to assist in meeting the program/unit goals.

**Qualifications**:
**Education**:

- 3 year Community College Diploma (University Degree preferred)

**Experience**:

- 3 years’ experience working in a customer service setting
- 2 years’ experience working in a medical education program setting

Knowledge, Skills & Abilities:

- Knowledge of the Department, University and LHSC policies and procedures preferred
- Knowledge of policies and procedures for The Royal College of Physicians and Surgeons (RCPSC), Professional Association of Residents of Ontario (PARO), Canadian Residency Matching Services (CaRMS), is preferred
- Knowledge of medical terminology with the ability to proofread and edit medical documents
- Familiarity with medical education, curriculum, accreditation and related licensing bodies preferred
- Excellent interpersonal and problem-solving skills
- Ability to take initiative and work collaboratively with academic and administrative staff
- Exceptional planning and organizational skills
- Ability to work on multiple projects concurrently within tightly prescribed timelines
- Flexibility to adjust quickly to new demands & conditions
- Intermediate skills in Microsoft Office Suite
- Excellent interpersonal, communication (both written and verbal)
- Demonstrated ability to attend work on a regular basis

**Union Statement**:
**Background Checks**:
Please note, successful applicants may be required to produce current record check(s) (e.g. vulnerable sector, criminal record and police information) from a police service prior to commencing employment.

**Western Values Diversity**:
**Please Note**:
We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

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