Account Assistant, Complex Risks

2 weeks ago


Toronto, Canada HUB International Full time

About The Role

We’re looking for a strong Commercial Lines Account Assistant to support our growing Commercial Complex Risks Unit focused on an assigned commercial book of business with renewals throughout the year. This is an ideal role for individuals interested in trade credit business and specialty lines with strong, organized, proactive client delivery.

What You’ll Do

Day-to-day activities for clients and prospects including responding to third-party information requests execution of insurance certificates, leasing confirmations, auto liability slips, binders, statements of values, proposals, and processing of client documents within timelines aligned with established service standards

Effective communication with large asset management clients and multinational companies

Calculating provincial taxes, preparing premium finance quotes, etc.

Ensure the timely issuance of submissions, binders, summaries, policies, and client invoicing

Detailed policy proofing and fact-checking of legal contracts

Maintaining an effective abeyance system aligned with established service standards

Answering client queries, communicating with insurance companies

Provide assistance where required and perform all other duties as assigned

What You’ll Need for Success

RIBO Licensed or able to obtain within 6 months of employment

Post-Secondary Education in Business Administration, Accounting, Finance, or Insurance is an asset

Administrative experience within the legal or accounting department is preferred

Strong organizational, time, and client management skills

**Effective communication skills**: verbal and written

Strong team player

Proactive and customer-focused approach

Strong initiative and follow-up skills proficient in Microsoft Office: Word, Excel (formulas and pivot tables), PowerPoint, and Outlook

Experience with Applied EPIC or similar insurance broker management systems

Why HUB is Your Ideal Career Destination

Join a Leader, Propel Your Future

Choosing HUB means more than joining an esteemed organization; it's about shaping your future in the heart of a global leader. As Canada's largest and the world's 5th largest insurance brokerage and employee benefits broker, we stand tall with over 19,000 dedicated professionals across 500 offices in North America. Our vibrant, competitive, and friendly atmosphere is designed to fuel your long-term success, offering unparalleled advancement and growth opportunities. Discover more about our world at HUB International.

Your Benefits, Our Priority

At HUB, your well-being is at the forefront. We've crafted a suite of benefits to ensure you thrive:
Revel in a competitive salary structure, complete with enticing incentives and bonuses.

Embrace flexibility with adaptable work arrangements and generous time-off policies.

Enjoy a comprehensive benefits plan, including company-matched RRSPs, catering to your individual needs.

Grow with HUB through our sponsored training and development programs, including tuition reimbursement.

We've got your back with reimbursements for professional license fees and memberships.

Delight in special discounts on events, travel, accommodations, and even on your home & auto insurance.

**Diversity, Equity, and Inclusion**: Our Commitment

**Service**: Our Heart and Soul

For us, service transcends being a value - it is our solemn commitment. This ethos is deeply ingrained in our approach to nurturing our employees, serving our clients, and engaging with our communities. Each regional office of HUB actively participates in local initiatives, making meaningful impacts where it matters the most.

Join HUB and be part of a community that nurtures, grows, and leads - a place where your career is as much about making a difference as it is about personal advancement.

Department Account Management & Service

**Required Experience**: 1-2 years of relevant experience

**Required Travel**: No Travel Required

**Required Education**: Diploma

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

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