Commercial Account Manager, Complex Risks Unit

3 weeks ago

Toronto, Canada HUB International Full time

**About The Team**

The **Complex Risk Unit (CRU)** provides our clients with an integrated structure to address all their Global risk management advisory and consultative needs. We do this by leveraging HUB Canada's best technical experts, and industry specialists. Our clients benefit from customized advice, maintain a relationship with one senior contact, and make educated decisions regarding risk retention and transfer using state-of-the-art technical solutions and traditional insurance products.

**About The Role**

We’re looking for a strong **Commercial** **Account Manager** to support our Complex Risk Unit Commercial accounts in Toronto. This role involves working closely with the Vice President, of the Complex Risks Unit and requires someone who is responsive, has strong time management skills, and has good knowledge of property and casualty experience. This is an ideal role for someone with strong technical and systems experience.

**What You’ll Do**
- Act as one of the primary points of contact in a client-facing placement insurance broker role for an assigned book;
- Be responsible for maintaining key client and insurer relationships
- Meet existing client’s needs, including but not limited to quotes, premium adjustments, endorsements, renewals, and claims
- Prepare and monitor insurance submissions, proposals, and summaries of insurance with the support of an account assistant for the processing of binders, certificates, and billings
- Negotiate with insurers to best meet the needs of the client in conjunction with the producer remarketing where necessary
- Collect premiums from clients in a timeline pursuant to HUB standards

**What You’ll Need for Success**
- **RIBO (Registered Insurance Broker of Ontario) license Required**:

- Typically, 5+ years of commercial insurance experience
- Experience in market negotiations on commercial policies is an asset
- Strong aptitude to learn new risks along with a desire to keep up to date with emerging trends
- Results-oriented and passionate, with a strong sense of accountability and client management skills
- Detail-oriented with strong organization and prioritization skills
- A Solid team player who also possesses independence of thought
- Proactive client-focused approach with effective negotiation and follow-up skills
- Proficient in Microsoft Office: Word, Excel (formulas and pivot tables), PowerPoint and Outlook
- Experience with Applied EPIC or similar insurance broker management systems

**Why Choose HUB?**

We’re committed to you and your well-being with a variety of benefits such as:

- Competitive compensation package including additional ways to earn income beyond the basics of base pay (referral incentive programs, bonus eligibility, etc.)
- A flexible hybrid environment and paid time off that allows for a work/life balance
- Robust and flexible benefits options that cater to your individual needs with a company RRSP match
- A commitment to your future via HUB-sponsored training, development & educational programs to enhance your industry knowledge and expertise, opportunities for tuition reimbursement
- Reimbursement of license fees and professional membership dues
- Perks and rebates on events, travel, and accommodations as well as discounted rates for personal home & auto insurance

Service is one of our founding values - not an abstract concept but a commitment. We believe that no one deserves that commitment more than our employees, clients, and the communities in which we all live and work. Each Regional HUB office chooses a local organization or cause and develops a project that will make a difference where it’s needed, from fighting disease to working with families in need, to improving the lives of senior citizens and youth.

LI-hybrid

LI-DH1

Department Account Management & Service

Required Experience: 5-7 years of relevant experience

Required Travel: No Travel Required

Required Education: Diploma

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