Commercial Lines Account Associate, Complex Risks

3 months ago

Toronto, Canada HUB International Full time

**About The Role**

We’re looking for a strong **Commercial** **Account Associate** to support our Property & Casualty (P&C) Commercial Lines Insurance accounts in Toronto. This role involves working closely with the Vice President, Complex Risks Unit and requires someone who is responsive, strong time management skills and good knowledge of property and casualty experience. This is an ideal role for someone with strong technical and systems experience.

**What You’ll Do**

**File and Data Management**:

- Set up and maintain both digital and physical client files.
- Ensure compliance with HUB standards in file management, including preparing files for storage.

**Client Communication and Support**:

- Communicate effectively with clients, responding promptly to inquiries and requests.
- Prepare client renewal packages, including certificates and summaries.
- Participate in client meetings, ensuring thorough preparation and engagement.

**Policy and Account Management**:

- Accurately calculate provincial taxes and prepare premium finance quotes.
- Conduct detailed policy proofing and fact-checking.
- Manage account receivables and track invoicing.
- Oversee abeyances, expiry dates, and ensure timely issuance of submissions, binders, summaries, and policies.

**Administrative and Operational Support**:

- Respond to third-party information requests.
- Manage data entry in a computerized database.
- Maintain effective abeyance systems and manage expiration and producer reports.
- Conduct internet research as needed.

**Insurance-Specific Tasks**:

- Forward submissions to underwriters and follow up for responses.
- Engage in market negotiations for commercial policies.
- Utilize and negotiate finance plans.

**Financial Management**:

- Aim to minimize Days Sales Outstanding (DSO) to meet HUB standards.
- Assist in collections and financial transactions in line with HUB standards.

**What You’ll Need for Success**
- **Valid RIBO license Required**:

- Typically, 2-3 years of commercial insurance experience
- Experience in market negotiations on commercial policies is an asset
- Strong aptitude to learn new risks along with a desire to keep up to date with emerging trends
- Results-oriented and passionate, with a strong sense of accountability and client management skills
- Detail-oriented with strong organization and prioritization skills
- A Solid team player who also possesses independence of thought
- Proactive client-focused approach with effective negotiation and follow-up skills
- Proficient in Microsoft Office: Word, Excel (formulas and pivot tables), PowerPoint and Outlook
- Experience with Applied EPIC or similar insurance broker management systems

**Why Choose HUB?**

**What’s in it for you?**

Your well-being is our priority, and we back this up with a wealth of benefits:

- Enjoy a competitive pay structure that includes incentives, bonuses, and more ways to increase your earnings.
- Balance your life with flexible work arrangements and generous time off.
- Benefit from a comprehensive package tailored to your needs, including company-matched RRSPs.
- Invest in your future with HUB-sponsored training and development programs. We even offer tuition reimbursement opportunities.
- Rest easy with reimbursements for professional license fees and membership dues.
- Avail special perks including discounts on events, travel, accommodations, and personal home & auto insurance.

For us, service is not just a value; it's our commitment. We uphold this commitment to our employees, clients, and communities. Each of our regional offices actively contributes to local causes, making a difference where it's needed most.

LI-hybrid

LI-DH1

Department Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: No Travel Required

Required Education: Diploma

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