Product Manager, HR Systems

7 months ago

Toronto, Canada Cineplex Full time

Work location:
Home Office 1303 Yonge St

City:
Toronto

What you will do:

- Product Manager, HR Systems - Enterprise Product
- Hybrid position working for 3 days per week from the Cineplex Head Office in Toronto at Yonge and St. Clair.

Company Description
- The Enterprise Product Team has an immediate opening for the position of Product Manager, HR Systems who is passionate about creating unique and engaging customer focused experiences. This position requires a mix of technical, business, and interpersonal skills to ensure the products aligns with company goals and deliver value to internal & external customers. In this role, you will be focused on working collaboratively with teams across the organization to identify customer pain points and deliver awesome customer facing solutions. The Product Manager (PM) position is responsible for delivering business value to improve efficiency and improve customer satisfaction through the production of quality products.

The specific responsibilities include:

- As a background, you understand complex HR software systems (Workday, Workbrain) and settings thoroughly and how changes impact outcomes, keeping in mind reliability is the most important feature
- You can identify opportunities for automation or streamlining business processes and workflows and develop a partnership with the HR Team, understand and document their needs, business processes, and requirements
- In this role, you'll have the unique opportunity to deeply understand our business objectives, practices, and workflows. This foundational knowledge will enable you to effectively translate business needs into system functionalities and user requirements. You will outline the scope and specifications that guide the development of precise software solutions. You will play a pivotal role in fostering meaningful conversations and collaborations between the business teams and Digital & Technology (D&T) partners, both internal and external. This collaboration is essential for ensuring that technological implementations align closely with our business goals and deliver maximum value.
- You will get the opportunity to define the product backlog, and groom and prioritize work in backlog, ensure completed work fulfills acceptance criteria and author and execute test plans and test cases
- Design and implement improvements to automate business functions and make effective use of technology to improve the internal and external user experience, and collaborate with vendors on learning best practices and configuration details of various systems to provide 3rd level support management for various systems to support the business
- Effective management of internal and vendor support tickets including presentation of evidence in a coherent useful format
- Some afterhours work required in rare cases (may require a corporately issued mobile phone)

Education & Experience Required- Bachelors Degree in IT, Computer Science or Business Administration

Specialized Knowledge, Skills or Abilities.-
- Strong analytical skills, ability to diagnose issues and do root cause analysis-
- Understanding of the business processes related to HR, such as payroll, benefits administration, recruiting, and labour scheduling.-
- Ability to identify and translate business needs into product requirements.-
- Ability understanding the technical architecture of cloud-based systems, integrations, and data security principles helps in making informed decisions and communicating effectively with technical teams.-
- Knowledge of data transformation tools using XSLT. Oxygen and Workday Studio-
- Clear and concise oral and written communication/presentation skills-
- Strong knowledge of business analysis - including requirements gathering and business process mapping-
- Knowledge of understanding & writing basic SQL queries for technical review, data analysis and/or troubleshooting-
- 5+ years Product Management experience is needed.-
- 3+ yeas Workday Administration & Configuration-
- 3+ years Agile Methodologies is needed.-
- Experience with managing complex HR systems is needed.-
- Experience managing external professional service vendors is needed.-
- Develop and maintain the product roadmap, highlighting dependencies and risks.-
- Ensure the product roadmap is prioritized to be in line with business objectives and goals.-
- Experience working as a part of a collaborative, cross functional team.-
- Strong collaboration skills to engage with various stakeholders to ensure goals are clear and aligned to business objectives.-
- Strong analytics skills with the ability to understand the business value of features being requested.-
- Ability to develop and deliver presentations that convey a clear understanding of “the what” and why when something is being worked on.-
- Ability to develop strong relationships to deliver customer centric solutions.-
- Actively learns through experimentation and is able to test and learn ideas when tackling problem

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