Office Management

7 months ago


Vancouver, Canada Wallop Full time

**About you**

You have a passion for organization and a keen eye for detail. Communication is your superpower, and you love to collaborate. You’re resourceful and approach problem-solving with an entrepreneurial mindset.

**On a day to day basis the Office Management & HR Specialist will...**
- Be the go-to person for all things office: Ensure employees have what they need to do their jobs and help them by answering questions and overseeing the administration of our coworking space
- Manage vendors, software subscriptions, and office equipment
- Document our processes and keep documentation up to date; identify and recommend new processes and procedures for the company
- Retrieve and distribute (scan) Wallop’s mail
- Research and book travel for client meetings, team events, and offsite meetings
- Chair our Social Committee and lead the planning for staff retreats, holiday parties, etc.
- Own and curate engaging in-office and remote experiences and events for our employees to feel connected to one another whether they come into the office or hop onto Slack; fostering team building and connection
- Assist with HR policy creation and execution, including onboarding, performance management,, retention activities and offboarding.
- Manage Leapsome, our employee engagement platform
- Maintain employee documents and follow a cadence that ensures they are complete and up-to-date
- Maintain job descriptions (with the support of relevant managers)
- Keep Employee Handbook and Remote Work Policy updated
- Assist with administering payroll and benefits to employees
- Ensure employee issues are brought to the attention of the Executive team as soon as possible

**Skills required**:

- Previous experience (3+ years) in an office management and HR role
- Ability to work independently and manage multiple tasks with varying deadlines
- Strong analytical thinker
- A natural ability to communicate kindly and professionally in any situation, forming meaningful connections along the way
- A can-do attitude and desire to take ownership of your tasks
- Ability to stay organized while balancing the big picture and the details—multitasking is second nature
- Proficiency with contracts and business documents
- Ability to handle sensitive matters and exercise excellent judgment and confidentiality

**Bonus points for**
- Experience working on a Mac
- Experience using Bamboo, Leapsome, or other HR platforms
- Experience working in a marketing agency
- Experience organizing company events (both virtual and in-person)

**About us**

If you have a passion for travel, you’ve landed in the right place. We’re building a team to become the world's leading digital agency for experiential travel, unique properties, and one-of-a-kind hospitality brands. Our ideal employees have an interest in and a desire to develop expertise around the niche we operate in. You’ll work with some of the most unique luxury travel products and destinations in the world. Your job will be to deliver digital services which bring these experiences to life.

While Wallop has moved to remote working, the responsibilities of this position required applicants to be local to our Vancouver office. For those who are keen to meet in real life, our WeWork office is a great place to connect and collaborate with colleagues.

**Benefits at Wallop**
- Bonus program - exceptional performance and individual results rewarded by managers
- Profit share - 10% of profits are distributed to non-executive employees, and 10% to executives
- Flexible working hours and days (however partial Tuesday, Wednesday and Thursday mornings will be required)
- Ability to work remotely or from our Vancouver office
- 15 days of vacation (3 weeks) to start
- Extended Christmas holidays
- Extended Easter weekend (Easter Monday & Easter Friday)
- Extended health and medical benefits
- Summer company beach day and winter holiday party
- Ability to work from another country to extend a vacation or time at your home country
- Bi-annual performance reviews and annual salary reviews
- $750 annual health and wellness spending account (for use by you and your family)
- Annual training budget
- $500 home office stipend, in addition to a company Macbook Pro for work use
- Parental leave salary top-up during your first month’s leave


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