Deployment Coordinator

3 months ago

Burnaby, Canada Medfar Full time

**Company Description**
Founded in 2010, MEDFAR Clinical Solutions revolutionizes healthcare with our MYLE Integrated Care platform, the first web-based electronic medical record (EMR) in Quebec. Trusted by 15,000 healthcare professionals daily, we impact over 20 million patients across North America. In 2023, we proudly earned a coveted spot on Deloitte’s prestigious Fast50 and Fast500 lists, a testament to the exceptional contributions of our employees driving our success. Join us in transforming healthcare locally and globally, as we strive to empower 500,000 care providers to reach 500 million patients by 2030.

As a Deployment Coordinator, you will play a crucial role in ensuring project success by ensuring MYLE environments are correctly configured and operational. You will analyze project specifics, create and configure MYLE environments, and activate and set up associated features and products.

Your responsibilities will include:

- Environment Analysis and Configuration: Understand the specific requirements of each project, create and configure MYLE environments, and use simple SQL scripts for configuration. Coordinating with external service providers and internal teams to ensure proper configuration.
- Client Point of Contact: Serve as the primary contact with clients after contract signing, coordinate the initial deployment steps, and ensure smooth communication of key points throughout the process.
- Transition Coordination: Synthesize project details, communicate important information to work teams, and plan transitions in collaboration with project managers.
- Data Transfer Management: Coordinate certain data transfers, validate their quality, and track interactions with internal and external stakeholders.
- Team Support: Provide active support to team members during deployments by addressing any issues or challenges encountered on-site, offering solutions, and facilitating the resolution of technical difficulties.

**Qualifications**
Ideally, you have:

- 6 months to 3 years experience in a similar job.
- Organizational Skills: Excellent time management, ability to prioritize tasks, and manage multiple projects simultaneously.
- Proactive Approach: Anticipate needs and solve problems proactively.
- Interpersonal Skills: Excellent communication with clients and ability to work well in a Team.
- Positive Attitude and Customer Focus: A positive attitude, the ability to work under pressure, and a customer-focused orientation are valuable assets for an effective project Coordinator.
- Diligence and Rigor: Demonstrates a commitment and willingness to carry out all activities through to completion without leaving any tasks unfinished.

We are looking for a dynamic, organized professional with strong stakeholder interaction skills to ensure the success of deployments. If you are passionate about project management and have a strong customer service orientation, this position is for you.
**Additional Information**
By joining MEDFAR, you will be part of a purpose-driven organization whose product is disrupting and digitizing health care, making doctors’ and healthcare workers’ lives easier, while enabling better patient health outcomes. Becoming a MEDFARian also means having the opportunity to be part of an innovative community and working in a dynamic environment where your work will have a meaningful and tangible effect not only on your team and the business but most importantly on the healthcare industry.
- You decide where you do your best work (at home or the office)
- Flexible hours (work-life balance)
- Performance-based bonus for all employees.
- Generous group insurance coverage as of day 1 of employment
- Break paid between Christmas and New Years
- Annual training allowance for your professional development
- An entrepreneurial culture of transparency, collaboration, and innovation

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