Head of Business Development

6 months ago

Kitchener, Canada D2L Full time

D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.

New models of teaching and learning enable a personalized, student-centric experience - and deliver improved retention, engagement, satisfaction, and results for learners of all ages - in schools, campuses, and companies.

D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.

D2L has had a singular mission for 20 years and is dedicated to that same mission in the years ahead: to transform the way the world learns - and by doing so, we will help improve human potential globally.

**PLEASE NOTE**: D2L announced a planned spin-out of the D2L Wave product into a standalone independent company. This role will be a part of the new entity known as SkillsWave, and post-close will not be affiliated with D2L.

SkillsWave is a dynamic upskilling and education-as-a-benefit company dedicated to empowering individuals and organizations to thrive in the rapidly evolving landscape of work. Our innovative approach combines cutting-edge technology with personalized learning experiences to equip employees with the skills they need to succeed in their careers. To do this, we need to give talented, enthusiastic, and passionate people opportunities to create, develop, and collaborate on projects that revolutionize the learning environment.

**Job Summary**:
The Head of Business Development and Client Success for SkillsWave is responsible for two main areas: (1) growing new corporate clients through leading a team of sales executives, and (2) leading implementation adoption for new and current clients. Leading the sales team, this individual will establish and implement plans to exceed pipeline generation goals, closing enterprise deals in the learning upskilling space. The Implementation and Adoption team is then responsible for supporting client implementations of our education-as-a-benefit platform, working collaboratively across the department with Sales, Marketing, Educational Partners, and Product to ensure positive engagement with the clients.

This leader will manage a team of Account Executives and Business Development Representatives through identifying and establishing key relationships with high level decision makers, initiating the discovery process and maintaining a pipeline of qualified, prospective customers that ultimately leads to new business growth. This is a unique opportunity to grow clients and lead a team to high performance by refining processes, and driving the team to a sophisticated, consultative approach leading to effective outcomes.

This leader is also knowledgeable about the field of education-as-a-benefit and corporate training, and maintains a high level of currency in the field. The Head of Business Development and Client Success creates clear and simple processes for managing relationships and will oversee and coach the team developing and executing customer experience programs, process improvements, reporting and strategy implementation.

**How Will I Make an Impact?**
- Partner closely with Sales, Marketing, Product, and Ed Partnerships to align messaging with activities, and ensuring cross-functional transparency to drive growth.
- Supervise staff where needed and provide constructive feedback to support continual growth and development.
- Develop strong relationships with new and existing clients to ensure high adoption of the Wave platform and the accompanying training and education.
- Responsible for continually increasing the usage of the Wave platform with existing clients and new clients.
- Responsible for creating client account plans for continual adoption and usage of the education-as-a-benefit platform
- Interface with D2L Wave and Corporate Advisory groups to foster continual engagement with key partners in the field of corporate learning.
- Foster a culture of customer empathy, partnership, and continuous value creation
- Expand revenue in accounts through cross-sell and up-sell in partnership with sales
- Advance initiatives to build long term customer advocacy
- Manage a team of D2Lers and champion a high-performing culture by connecting your team’s day-to-day accountabilities to D2L’s mission by setting clear objectives and performance expectations with your team members.
- Responsible for supporting vision, planning, and defining team objectives, and leading execution of objectives
- Work with your peers and leaders to drive productivity, efficiency, and hold the team accountable for high-quality outcomes
- Play a key role in interviewing, hiring, and onboarding new team members. Provide expert

  • Head of Business Development

    6 months ago

    Kitchener, Canada Communitech Technology Association Full time

    **Head/Director of Business Development** **Communitech helps founders start, grow and succeed** At Communitech, we’re all about the “F” word. Founders. We were built by tech founders who saw the need for a community of support to help ensure the future prosperity of Canada. No other innovation hub can say that, which is pretty cool. Established in...

  • Head of Business Development

    4 weeks ago

    Kitchener, Ontario, Canada D2L Full time

    About the Role:The Head of Business Development and Client Success at D2L is responsible for driving growth and revenue through strategic partnerships and client success initiatives. This role requires a strong leader who can develop and execute business development strategies, build and maintain relationships with key stakeholders, and drive client adoption...

  • Business Centre Manager, Mid-market/small Businesses

    2 months ago

    Kitchener, Canada Business Development Bank of Canada Full time

    We are banking at another level. Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to...

  • Head of Business Development and Client Success

    1 month ago

    Kitchener, Ontario, Canada D2L Full time

    Job Summary:The Head of Business Development and Client Success is responsible for driving revenue growth and client success through strategic partnerships and sales initiatives. This role will lead a team of sales executives and implementation specialists to deliver exceptional client experiences and drive adoption of our education-as-a-benefit platform.Key...

  • Head of Corporate Learning and Development

    2 weeks ago

    Kitchener, Ontario, Canada D2L Full time

    Head of Business Development and Client SuccessWe are seeking a seasoned Business Development and Client Success leader to drive growth and adoption of our education-as-a-benefit platform in the corporate learning and development space.Key Responsibilities:Develop and execute a business development strategy to drive new sales and revenue growthLead a team of...

  • Training & Franchise Development Manager

    6 months ago

    Kitchener-Waterloo, Canada Shelby's Canada - Head Office Full time

    **Job description** **Shelby’s Canada (Head Office)** **Title**:Training & Franchise Development Manager **Status**:Full time. Permanent **Place of work**:Expected to visit various Shelby’s locations. Expected to travel for extended periods of time for restaurant openings and sometimes out of province. **Starting salary**:$50,000 - $55,000 / year...

  • Commercial Account Manager

    5 months ago

    Kitchener, Canada Business Development Bank of Canada Full time

    We are banking at another level. Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to...

  • Commercial Account Manager

    5 months ago

    Kitchener, Canada Business Development Bank of Canada Full time

    We are banking at another level. Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to...

  • Commercial Account Manager, Financing

    6 months ago

    Kitchener, Canada Business Development Bank of Canada Full time

    We are banking at another level. Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to...

  • Senior Business Development Manager

    1 month ago

    Kitchener, Ontario, Canada Smile Full time

    About the Role:The Head of Partnerships will be responsible for driving sales to expand our business by leveraging agency partnerships. This is a senior-level, individual contributor role and is ideal for someone who is eager to utilize their existing skills and experience to establish a successful partner (channel sales) program from the ground up.We are...

  • Head of Business Development

    6 months ago

    Kitchener, Canada D2L Full time

    D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.  New models of teaching and learning enable a personalized, student-centric experience – and deliver improved...

  • Head Chef

    3 weeks ago

    Kitchener, Ontario, Canada Taste of Seoul Full time

    Kitchen LeadershipTaste of Seoul is seeking a highly skilled Chef to join our team. As a Head Chef, you will be responsible for leading our culinary team and driving menu innovation.Key ResponsibilitiesMenu Development: Create new and exciting menu items that showcase our culinary expertise.Chef Management: Supervise and train our culinary team members to...

  • Interim Manager, Business Development and Customer

    2 months ago

    Kitchener, Canada City of Kitchener Full time

    **Manager, Business Development and Customer Experience** **Temporary Full-Time for approximately 12 months** **Competition Number** 2024-352 **Job Code** 1200 **Posting Date** September 19, 2024 **Closing Date** October 6, 2024 (at 6:00pm) **Job Status** Temporary Full-Time Position Overview: - As the Manager, Business Development & Customer...

  • Business Development Manager

    1 week ago

    Kitchener, Ontario, Canada City of Kitchener Full time

    We are seeking a highly skilled Business Development Manager to join our team at the City of Kitchener's Economic Development Department. This exciting opportunity will see you working closely with various stakeholders, including venue operators, event organizers, and city staff, to drive revenue growth and enhance the cultural and entertainment scene in our...

  • Business Director

    1 month ago

    Kitchener, Ontario, Canada beBee Professionals Full time $75,000 - $110,000

    We are seeking a seasoned Business Director to oversee the daily operations of our organization, driving profitability and ensuring high levels of customer satisfaction.Key Responsibilities:Develop and implement business strategies to achieve financial targets.Manage and mentor department heads, ensuring effective communication and teamwork.Monitor key...

  • Head of Product

    5 months ago

    Kitchener, Canada D2L Full time

    D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift. New models of teaching and learning enable a personalized, student-centric experience - and deliver improved retention,...

  • Head of Procurement

    6 months ago

    Kitchener, Canada CARLSBERG CANADA INC. Full time

    **Title**: Head of Procurement **Department**: ISC Canada Reports to: CEEI Procurement Director, doted line to ISC Director - Canada **Company Background** Carlsberg Canada Inc. (CCI) is the Canadian Division of Carlsberg Breweries A/S which is the World’s 3rd largest brewer and one of the fastest growing brewers in the World. With over 100 beer brands in...

  • Business Development Manager

    2 months ago

    Kitchener, Canada destinationone Consulting Full time

    destinationoneConsultingspecializes in recruitment across diverse sectors includingHealthcare Health Tech Government Municipalities NonProfits LegalPublic Accounting Food and more. We are proactively building adatabank for opportunities in these fields. By applying you ensureour recruiters can quickly match you with suitable roles when...

  • Head of Procurement

    6 months ago

    Kitchener, Canada CARLSBERG CANADA INC. Full time

    **Title**: Head of Procurement **Department**: ISC Canada **Reports to**:CEEI Procurement Director, doted line to Integrated Supply Chain Director - Canada **Company Background** Carlsberg Canada Inc. (CCI) is the Canadian Division of Carlsberg Breweries A/S which is the World’s 3rd largest brewer and one of the fastest growing brewers in the World. With...

  • Interim Manager, Business Development and Customer Experience

    2 months ago

    Kitchener, Canada City of Kitchener Full time

    DescriptionManager, Business Development and Customer ExperienceTemporary Full-Time for approximately 12 monthsCompetition Number2024-352Job Code1200Posting DateSeptember 19, 2024Closing DateOctober 6, 2024 (at 6:00pm)Job StatusTemporary Full-TimePosition Overview:As the Manager, Business Developmen