Microsoft System Administrator

2 weeks ago

Toronto, Canada Legal Aid Ontario Full time

Company Bio

Legal Aid Ontario employees are committed to making a difference in the lives of our clients.
As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law.
If you are looking for a new challenge in your already meaningful career with a team dedicated to justice, and innovation in a flexible and supportive work environment consider this opportunity below.
Primary function
As a Microsoft System Administrator, you will be responsible for managing, administering, and maintaining various Microsoft technologies, including Windows Server, Exchange Server, Exchange Online, Microsoft 365 (formerly Office 365), Azure, and modern Windows device management. In addition to these responsibilities, your role will require expertise in PowerShell, Power Automate, and Power Apps. Your primary objective will be to ensure the smooth operation and optimal performance of these systems while utilizing automation to enhance productivity and efficiency.

**Home Location**: Provincial Office - Toronto

**Other Locations**: Not applicable

**Reports to**: Manager, IT Enterprise Infrastructure Planning & Operations
Key accountabilities
- Deploy, configure, and maintain Windows Server operating systems.
- Manage and administer hybrid Exchange server infrastructure.
- Manage user accounts, permissions, and access controls in on-premise environment and within M365.
- Administer Microsoft 365 services, including SharePoint Online, Teams, OneDrive, and other related workloads.
- Monitor system performance, troubleshoot issues, optimize resource utilization, and perform necessary upgrades and patches.
- Manage and administer modern Windows device management solutions, such as Microsoft Endpoint Manager (Intune).
- Configure and deploy policies for device management, security, and software distribution.
- Troubleshoot and resolve issues for Windows endpoints.
- Utilize PowerShell scripting to automate routine administrative tasks and streamline system management processes.
- Design and implement workflows using Power Automate to automate business processes and integrations.
- Collaborate with cross-functional teams to implement and support IT projects and initiatives.
- Provide technical support to end users, including troubleshooting hardware, software, and connectivity issues.

Required skills & experience
- Proven experience as a system administrator, specifically with Microsoft technologies.
- Strong knowledge and experience with Windows Server administration, including Active Directory, Group Policy, and file/print services.
- Proficiency in managing Exchange 2010/2016 Server and Exchange Online environments, including mail flow, mailbox management, and security.
- Experience with M365 administration, including SharePoint Online, Teams, and OneDrive.
- Solid understanding of modern Windows device management solutions, such as Microsoft Endpoint Manager (Intune).
- Excellent PowerShell scripting skills for automation and system management.
- Strong problem-solving and troubleshooting skills.
- Excellent communication and interpersonal skills to effectively collaborate with team members and end users.
- Bachelor's degree in computer science, information technology, or a related field.
- Relevant certifications, such as Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Enterprise Administrator Expert, or Microsoft Power Platform certifications, are a plus.

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Equity Statement

Building a diverse workforce that represents the communities we serve while promoting a safe culture and work environment that dismantles systemic barriers, welcomes fresh perspectives and embraces differences as a priority is a core value at LAO. LAO encourages applicants from equity-seeking groups, including but not limited to individuals who are First Nations, Inuit or Métis, Black and racialized, as well as persons with disabilities, women and members of the 2SLGBTQ+ community.
We recognize the value of equity, diversity and inclusion and are committed to addressing systemic barriers, and prioritizing, attracting and retaining diverse staff. All interested and eligible people will be considered, with due consideration to all protected grounds under the Ontario Human Rights Code.
Legal Aid Ontario values integrity, respect, responsiveness, excellence, independence, accountability, openness and consistency. Our recruitment process reflects our commitment to equity, diversity and inclusion. Accommodations are available throughout the recruitment process as well as during employment at LAO. Please direct any accommodation requests to our recruitment team.

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