Systems Administrator

3 weeks ago

Toronto, Canada CMLS Financial Full time

**Systems Administrator**

**Toronto, ON**

Are you looking to join a company who is committed to investing in technology and is one of Canada’s largest mortgage lenders? Are you excited to use your technical expertise to join a technology solutions entrepreneurial start-up within a well

**About the Role**:

- Systems Analysis
- Help to gather business requirements for various technology projects and initiatives
- Document and contribute to technical designs and project plans for project initiation
- Systems implementation, operation, and administration
- Manage and implement projects and initiatives
- Develop and maintain a standardized operational framework to include procedures, guidelines, compliance, and reporting activities
- Perform and support operational duties as required
- Security operational analysis and reporting
- Enhance and operate Security related operational and reporting processes, ensuring adherence to service level agreements, and agreed deadlines
- Identify and contribute to security related solutions based upon corporate objectives and corporate governance
- Customer and team support
- Pro-actively assist the technical support specialists with support requests when required
- Researching and resolving difficult and complex problems
- Analyzing and identifying trends in issue reporting and devising preventative solutions
- Mentoring other support personnel on hardware and software problem analysis and resolution
- Technical analysis and troubleshooting
- Work with team or independently on IT projects, operations, and continuous improvement initiatives
- Communication and time management
- Communicate effectively and pro-actively at all levels
- Assist other IT team members when required
- Provide after-hours service as required

**This role is for you if you have**:

- Understanding of compliance, disaster recovery planning and testing, auditing, risk management, business resumption planning, and contingency planning is important.
- Understanding of secure and effective access controls, authentication, password management, DNS, cryptography fundamentals, ICMP, IPv6, public key infrastructure, Linux, Windows servers, VMWare, SCCM, network mapping, and network protocols.
- Expertise but not limited to the following technologies, VMware/vSphere/vCentre/Horizon, Unix, Linux (Sun, HP, Redhat), Windows 2003/2008/2012/2016, MS DNS, DHCP, Active Directory, Perl, KSH, BASH, Scripting, Storage Implementation and Administration (NAS, SAN), Backup Technologies (Disk, Tape, Cloud), Microsoft Azure, Amazon AWS
- Technologies that support a strong security posture for a complex infrastructure.
- Solid knowledge of business risk, risk assessment and risk-based decision making
- Security technology acumen including but not limited to: firewall, intrusion detection, cyber-attack tools and defenses, encryption, certificate authority, web filtering, anti-malware, anti-phishing, identity and access management, multi factor authentication.
- Ability To:

- Ability to share knowledge and buid strong relationships with other support teams members
- Demonstrate strong interpersonal, oral communication skills, written communication skills with a strong customer service orientation
- Balance operational tasks with project and KTLO work.
- Ability to work indepentantly with little guidance
- Ability to break and completed large and complex work streams (Problems, Projects, Operaional Tasks)
- Ability to effectively prioritize and execute tasks in high-pressure situations.**:

- Completed a University degree or equivalent work experience. A degree in Computer Science or Engineering is an asset but not required;
- More than 5 years work experience.
- Experience with incident and change management systems
- Experience in analysis, implementation and evaluation of IT systems and their specifications
- VMWare Server Virtualization technology
- Network administration including the support of Firewalls, network switches and routers.
- Experience in managing, deploying and using cloud service (Microsoft Azure experience an asset)
- Are experienced and knowledgeable in information technology information library (ITIL) and or COBIT methodologies;
- Financial services or FinTech industry experience is considered an asset.

**Skills and Abilities**:

- **Behaviours**
- **Customer Focus**: identifies and meets the needs of internal and external customers, being continually focused on outcomes for customers.
- **Understanding Others**: seeks to understand their individual perspectives and concerns and actively listens to check understanding.
- **Adaptability**: tries new ways to do things; for example, coming up with alternative methods or ways of working.
- **Approach to Thinking**: thinks through situations of varying degrees of complexity and ambiguity, identifying several likely causes or consequences of a situation.
- **Attention to Detail**: manages, tracks and attends to multiple pieces of information, bringing orde

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