Administrative Assistant
7 hours ago
**Therapointe Physiotherapy is a new upcoming multi-disciplinary clinic in Edmonton with a comprehensive team providing physiotherapy, acupuncture, massage therapy and psychological services. We believe in a holistic approach to the healing journey of our patients.**
We are looking for an enthusiastic and passionate clinic administrative assistant and Physiotherapy Assistant (PTA) to oversee all the reception operations and administrative work of the clinical staff and patients.
**Responsibilities**:
- Responsible for daily operating procedures such as client bookings, sales, inventory, customer service, billing, therapists requirements.
- Scheduling and shifts of the administrative staff
- Assigning and delegating the task to the staff as needed
- Delivering optimal patient experience regarding products and services offered
- Tracking expenses and revenues, bills, transactions, invoices, third party payment tracking, and deposits
- Maintaining the smooth flow of the clinic
- Facilitating acquiring of new clientele and maintaining loyal clienteles
- Sending letters and faxes to the other health care providers
- Coordinating with adjusters and insurance companies
- Strategies to improve the growth of the clinic
- Ensuring a warm and welcoming environment for the clients and staff
- Ability to meet the vision and mission of the clinic
Skills/Qualifications
- Motivated, problem solver, strong attention to details, organized
- Ability to work in a fast-paced environment
- Strong written and verbal communications skills
- Team building approach
- Experience with customer service, marketing, and business development
- **Physiotherapy Office/Clinic Management: 1+ years (required)**:
- **Experience using Electronic Medical Records (JANE SOFTWARE)**:
- **Experience with WCB, MVA and Extended Health Care billing and booking procedures**
Pay: $16.00-$18.00 per hour
Expected hours: 30 - 45 per week
**Benefits**:
- Dental care
- Extended health care
- On-site parking
- Vision care
Schedule:
- Evening shift
- Monday to Friday
- Morning shift
- On call
- Weekends as needed
Application question(s):
- Do you have a vehicle that you can drive to reliably commute to work?
**Experience**:
- JANE EMR: 1 year (preferred)
- Physiotherapy or Chiropractic Office/Clinic: 1 year (required)
**Language**:
- English (required)
Work Location: In person
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