Ront Desk Receptionist
3 months ago
Responsibilities:
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls, schedule appointments, and manage the front desk
- Provide excellent customer service by addressing patient inquiries and concerns
- Maintain patient records and ensure accuracy of information
- Assist with data entry and administrative tasks as needed
- Coordinate with dental staff to ensure smooth patient flow
- Handle insurance verification and billing processes
- Maintain cleanliness and organization of the reception area
**Skills**:
- Strong customer service skills with a friendly and professional demeanor
- Previous experience in a dental office or similar customer support role is preferred
- Excellent organizational skills with attention to detail
- Proficient in proofreading documents for accuracy
- Familiarity with dental terminology is a plus
- Ability to handle multiple tasks simultaneously in a fast-paced environment
- Proficient in office software such as Google Suite or Microsoft Office
- Strong phone etiquette and communication skills
**Job Types**: Full-time, Part-time, Permanent
Pay: $16.75-$25.35 per hour
Expected hours: 17 per week
**Benefits**:
- Commuter benefits
- Company events
- Discounted or free food
- Language training provided
- On-site parking
- Relocation assistance
Flexible language requirement:
- French not required
Schedule:
- 4 hour shift
- 8 hour shift
- Monday to Friday
- Morning shift
- Weekends as needed
**Education**:
- Secondary School (preferred)
**Experience**:
- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- Mandarin (preferred)
Work Location: In person
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