Dental Receptionist

7 months ago


Victoria, Canada Cresta Dental Full time

**About Us**:
At Cresta Dental, we pride ourselves on offering high-quality dental care to our community. As a bustling clinic open seven days a week, we're committed to ensuring patients feel comfortable and well-informed during their visit. We're now seeking a Dental Receptionist to join our dedicated team.

**Key Responsibilities**:

- Greet patients warmly upon arrival and ensure they feel welcome and comfortable.
- Manage patient appointments using Power Practice, ensuring optimal scheduling to minimize wait times and maximize operational efficiency.
- Answer phone calls promptly, assist callers with inquiries, and schedule appointments.
- Verify and update patient records, ensuring all information is accurate and up-to-date.
- Coordinate with the dental team to communicate patient needs and ensure smooth patient flow.
- Process payments and handle billing inquiries.
- Maintain a clean and organized front desk and waiting area.
- Handle patient feedback professionally and relay any concerns to the appropriate team member or manager.
- Stay informed on current dental practices and procedures to provide accurate information to patients.

**Qualifications**:

- Previous experience as a receptionist, preferably in a dental or medical setting.
- Familiarity with Power Practice or similar scheduling software.
- Excellent communication and interpersonal skills.
- Ability to multitask in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Knowledge of basic bookkeeping and billing procedures.
- Flexibility to work during weekends and potentially some evenings.
- A genuine passion for patient care and service.

**Job Types**: Full-time, Part-time
Part-time hours: 20 per week

**Salary**: $18.00-$25.00 per hour

Schedule:

- 8 hour shift
- Evening shift
- Weekends as needed

Work Location: In person


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