Administrative Assistant

7 months ago


London, Canada Western University Full time

**Classification & Regular Hours**:
Hours per Week: 37.5

Salary Grade: Level L

Please note, this is a sessional position, working full-time August to April annually.

**About Western**:
Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

**About Us**:
The Division of Housing and Ancillary Services is committed to providing a first-class residence experience for over 5,300 Western students while supporting the academic mission of the University and ensuring profitability and cost effectiveness of the operation. We provide thriving residence communities which engage our diverse student population.

**Responsibilities**:
As part of our 24 hour/7 day staffing model, the Administrative Assistant (Front Desk) provides front line service to students, parents, and guests at one or more of Western's residences. The Administrative Assistant (Front Desk) also works to provide administrative support to the Residence Manager and Client Services Team. The Administrative Assistant plays an important role in ensuring all student discipline records are frequently updated and any charges associated with any residence damage are charged to the appropriate individual or group responsible. During the summer, the Administrative Assistant will typically be assigned to Western’s Summer Accommodation operation and handle various administrative tasks such as ensuring fees collected throughout the day are accurately recorded as well as assist in assigning summer guests to clean rooms on a daily basis.

The Administrative Assistant (Front Desk) will perform frequent audits of the use of residence master keys, which is critical to monitoring the security of the building. The Administrative Assistant will have the authority to issue new and replacement master keys and are expected to audit the use of them regularly. The Administrative Assistant (Front Desk) are expected to be vigilant at all times and watch who enters and exits the building, and are expected to report any suspicious activity to Residence Life Staff or Campus Special Constable Service.

**Qualifications**:

- Education:
- 2 year College Diploma, preferably in Office Administration
- Experience:
- 2 years’ customer service experience
- Experience as a Residence Clerk or at a hotel front desk is preferred
- Knowledge, Skills & Abilities:
- Excellent verbal and written communication skills and confidence dealing with residents, guests, parents, etc.
- Proven ability and natural inclination to interact with people in a professional, respectful and diplomatic manner
- Strong customer service skills to handle enquiries and resolve issues in a timely manner
- Ability to work well under pressure and use good judgment in assessing difficult situations
- Ability to handle multiple conflicting priorities in a fast-paced environment with frequent interruptions
- Intermediate skills in Microsoft Office (Word & Excel)

**Union Statement**:
**Western Values Diversity**:
**Please Note**:
We thank all applicants for their interest; however, only those chosen for an interview will be contacted.



  • London, Canada Western University Full time

    **Classification & Regular Hours**: Hours per Week: 35 Salary Grade: Level M **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek...


  • London, Canada Western University Full time

    **Classification & Regular Hours**: Hours per Week: 35 Salary Grade: Level N - Please note: This is a temporary position, covering a leave, with a contract end date of June 9, 2026._ **Secondments are Welcome**: Click here for more details on secondment opportunities. **About Western**: Since 1878, Western University has been committed to serving our...


  • London, Canada Western University Full time

    **Classification & Regular Hours**: Hours per Week: 35 Salary Grade: Level M Please note, this is a 1-year contract position. **Secondments are Welcome**: Click here for more details on secondment opportunities. **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and...


  • London, Canada Bluewater Respite Inc. Full time

    Bluewater Respite is a fast-growing respite care business. We are a pool of caregivers dedicated to providing a meaningful break to parents who have children and adults with complex special needs. Bluewater Respite assists families by matching their child's/adult's needs to experienced caregiver’s strengths. During this meaningful break the caregiver can...


  • London, Canada Synergy Tax & Business Solutions Inc. Full time

    **About Us**: Synergy Tax & Business Solutions Inc. is a rapidly growing bookkeeping and tax firm dedicated to providing top-notch financial services to businesses and individuals. With a strong commitment to accuracy, integrity, and client satisfaction, we have established ourselves as a trusted partner in the industry. We are currently seeking a...


  • London, Canada Western University Full time

    **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as...


  • London, Canada Western University Full time

    **Classification & Regular Hours**: Hours per Week: 35 Salary Grade: Level M **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek...


  • London, Canada Western University Full time

    **About Western**: **About Us**: The Robarts Research Institute within the Schulich School of Medicine & Dentistry at Western University has made its mission to accelerate medical discovery. Through a powerful integration of basic and clinical research, we are driving major advances that impact on many of today's most devastating...


  • London, Canada Western University Full time

    **About Western**: **About Us**: The Robarts Research Institute within the Schulich School of Medicine & Dentistry at Western University has made its mission to accelerate medical discovery. Through a powerful integration of basic and clinical research, we are driving major advances that impact on many of today's most devastating...


  • London, Canada CBI Home Health Full time

    As an Administrative Assistant within CBI Health, you will help be the face and voice of this accredited, innovative community health care organization providing high-quality services throughout South West Ontario (SWO) region. This position is based in our London Home Health office in person 5 days a week and is a full-time position working with a great...


  • London, Canada Western University Full time

    **Classification & Regular Hours**: Hours per Week: 35 Salary Grade: Level M **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek...


  • London, Canada Western University Full time

    **Classification & Regular Hours**: Hours per Week: 35 Salary Grade: Level M **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek...


  • London, Canada M.F. Arnsby Property Management Ltd. Full time

    Administrative Assistant We are currently recruiting an administrative Assistant to work at a social housing complex in London, Ontario**. **This is a part-time position: 3 days per week (24 hours per week) with occasional evening work (typically one evening per month). We are looking for an individual with: - A solid work ethic and able to work with a...


  • London, Canada Heaters, Controls & Sensors Ltd Full time

    **Company description** HCS Ltd is a heating and control systems manufacturing and distribution company. We strive to give our customers the best quality service. **Job description** As the Administrative Assistant at HCS your daily task will revolve around answering phone calls, receiving messages, shipping and receiving packages, invoicing, and entering...


  • London, Canada Western University Full time

    **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as...


  • London, Canada Western University Full time

    **Classification & Regular Hours**: Hours per Week: 35 Salary Grade: Level N **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek...


  • London, Canada Fire Safety and Protection Full time

    **ABOUT US** Georgian Bay Fire & Safety Ltd., a Fire Safety and Protection, LLC, company, is one of the largest independent Life Safety & Property Protection companies in Canada. We are seeking additional members for our growing team throughout Ontario. Our Fire Alarm, Security, Sprinkler, and Electrical professionals are committed to protecting people and...


  • London, Canada Western University Full time

    **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as...


  • London, Canada Security Guard Group Limited Full time

    **Position Overview**: **Please carefully read the information provided below. This is an overnight role** Reporting to the Director of Administration, the Administrative Assistant will be responsible in ensuring day-to-day administrative tasks are handled in a speedy matter. This position will serve as a pivotal support role within the organization,...


  • London, Canada Western University Full time

    **Classification & Regular Hours**: Hours per Week: 35 Salary Grade: Level N - Please note: This is a temporary role with a contract end date of June 2, 2026._ **Secondments are Welcome**: Click here for more details on secondment opportunities. **About Western**: Since 1878, Western University has been committed to serving our communities through the...