Sales Manager

7 months ago

Toronto, Canada Archive Hospitality Full time

A collection of heritage-driven, neighbourhood-centric hotels.

At Archive Hospitality, we are passionate about creating and operating beautiful and inspiring destinations through our boutique hotel properties. Archive’s three hotels are treasured landmarks in special neighbourhoods: The Broadview Hotel in Toronto’s east end; Gladstone House in Toronto’s west end; and The Postmark Hotel, which is opening this year in Newmarket.

**POSITION**: Sales Manager**

**THE ROLE AT A GLANCE**: This position plays a key role within our hotels. We are seeking a highly motivated and experienced Sales Manager to join our dynamic team in Toronto. In this role, you will be the primary point of contact for clients interested in holding their social, corporate, or wedding events at The Broadview Hotel and Gladstone House. You will be responsible for cultivating client relationships which includes conducting tours of the venue, presenting information about our packages and services, answering questions and providing recommendations. This role will report to the Director of Sales.

This is an exciting time for Archive Hospitality, as we are on the cusp of opening The Postmark Hotel and are in the process of launching new restaurant concepts across the Toronto hotels.

**YOUR DAY TO DAY**:

- Manage incoming inquiries; sends proposals and contracts according to hotel guidelines/pricing strategy, food & beverage minimums, and rental fees.
- Meet sales goals and KPIs.
- Manage a large number of clients.
- Conduct site tours of the venue for potential event clients.
- Develop and maintain relationships with industry professionals.
- Present information about event packages and services to clients.
- Answer questions and address concerns from potential event clients.
- Develop customized event plans with clients.
- Handle any issues that may arise on the day of the event.
- Maintain strong communication and customer service skills.
- Ability to multitask and handle multiple events at once.
- Actively participates within the Sales & Marketing Team.
- Manages events in the booking system to reflect accurate, up to date information/pricing.
- Attends industry events, including social and corporate networking opportunities.
- Flexible to work evenings and weekends.
- Other duties and tasks assigned.

**YOU HAVE**:

- Strong organizational skills and able to multi-task and perform in a high paced environment, with competing priorities.
- Ideally has a minimum of 2 years working within a hotel sales team.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office; knowledge of Maestro, TripleSeat and AllSeated an asset
- Team spirit, can-do attitude
- Creative and solutions oriented.
- Works effectively with internal and external guests.
- Presents a professional appearance and manner.
- Strong communications skills, with a high level of attention to detail.

INDSJ

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