Customer Service Manager
6 months ago
**Benefits**:
- Bonus based on performance
- Dental insurance
- Health insurance
- Paid time off
We are a leading insurance and financial services firm for Desjardins Insurance with two locations in Edmonton. If you are outgoing, motivated, and customer focused, then we look forward to connecting about an exciting career.
**Responsibilities**:
- Manage an experienced Customer Service / Retention group.
- Work with Team to Deliver 5 Start Customer Service.
- Deliver on goals with in the group around cross selling / up selling, and many other target based programs.
- Work with the agent to establish and meet in book marketing goals.
- Manage a client contact program to enhance our customer's insurance and financial experience.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
**Job Requirements**:
- Management experience (preferred).
- Successful track record of meeting sales goals.
- Self-motivated.
- Ability to relate to customers.
- Strong communication and interpersonal skills.
- Strong work ethic with a total commitment to success each and every day.
- Organized, with the ability to problem solve.
- Attention to detail.
- Strong understanding of social media/technology.
- Ability to motivate and leadership skills.
**Qualifications**:
- Property and Casualty license (must be able to obtain).
- Life and Health license (must be able to obtain).
- Product/sales experience (required).
- College diploma in a related field.
- 2 years of relevant experience.
- Previous insurance experience in various property and casualty disciplines, such as underwriting, claims, sales or service would be an asset.
**Locations**:
North Office: 103-13245 140 Ave NW Edmonton
South Office: 101-596 Riverbend Sq. NW Edmonton
- These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees._
-
Customer Service Agent
6 months ago
Edmonton, Canada Pyxis Customer Solutions Ltd. Full time**Job Overview** Pyxis Customer Solutions is a fast-growing debt solutions company, where we strive to provide outstanding customer service to our customers through access to resources and education to assist individual’s credit challenges. We are a forward-thinking employer offering a supporting, caring and positive environment for our...
-
Service Manager
6 months ago
Edmonton, Canada Speedy Auto Service Full timeJob Summary: We are seeking a highly skilled and motivated Service Manager to join our team at Speedy Auto Service/Novus Auto Glass. We have an 11 Bay, fully renovated facility, with brand new equipment, and amazing staff. The Service Manager will be responsible for overseeing the daily operations of the service department, ensuring excellent customer...
-
Customer Service Advisor
3 months ago
Edmonton, Canada Optimum Auto Service Full time**Job Overview** **Responsibilities**: - Utilize mechanical knowledge to assist customers with automotive repair questions - Upsell products and services to customers based on their needs - Handle cash transactions accurately and efficiently - Maintain a clean and organized work environment - Collaborate with the sales team to ensure customer...
-
Service Operations Manager
6 months ago
Edmonton, Canada Service Experts Canada Full timeOverview: **Service Operations Manager** **Reports To**:General Manager **Status**: Full-time, Regular **Category**: Operations/Management **Location Name**: McKinley Heating & Air Conditioning **Location Address**: Edmonton, AB **Join the team of experts and realize your true potential!** **Why You Should Join the Service Experts Team?** Our team...
-
Automotive Customer Service Representative
4 months ago
Edmonton, Canada Speedy Auto Service, Enata Enterprises Inc. Full time**Company Description** Speedy Auto Service originated in Ontario, Canada in 1956 and has since grown into one of the most iconic automotive brands in Canada. In 1993, it evolved into Speedy Auto Service and joined the Fix Network global aftermarket family in 2016. Today, Speedy Auto Service operates over 65 family-owned locations across Canada, offering...
-
Customer Service Manager
1 month ago
Edmonton, Canada Bad Habit Tattoo Co Full time**Job Posting: Customer Service Manager for Tattoo Shop** Are you a people person with a passion for organization and a flair for customer service? Do you love the world of tattoos and body art? Our tattoo shop is looking for an experienced **Customer Service Manager** to join our team and help keep our shop running smoothly! **Position: Customer Service...
-
Customer Service Manager
6 months ago
Edmonton, Canada Walmart Canada Full time**What you'll do... **:Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance...
-
Customer Service Manager
6 months ago
Edmonton, Canada Walmart Canada Full time**Position Summary... **:Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining...
-
Customer Service Manager
6 months ago
Edmonton, Canada Walmart Canada Full time**Position Summary... **:Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining...
-
Customer Service Manager
3 months ago
Edmonton, Canada Walmart Canada Full time**Position Summary... **:Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining...
-
Customer Service Manager
6 months ago
Edmonton, Canada MTE Logistix Edmonton Inc. Full timeMTE Logistix Group of Companies is looking for a **Customer Service Manager** to join our team. Reporting to the Client Manager, this position is accountable for coaching and developing the Customer Service Representative team and managing the team’s performance. As a team leader you ensure clear communication between team members and departments, develop...
-
Customer Service Rep
3 months ago
Edmonton, Canada Canadian Linen and Uniform Service Corp Full time**Shift schedule: 4 days/week, 2 nights away from home** **WHO WE ARE** Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national...
-
Customer Service Manager
7 months ago
Edmonton, Canada Bureau Veritas Full timeDo you believe in the power of teamwork and sharing ideas? Do you take pride in delivering exceptional quality and service with everything you do? Do you seek out ideas for improving the status quo? If you want to make a difference and love being surrounded by the best and the brightest minds, Bureau Veritas Canada might be the place for you! **Here are...
-
Customer Service Manager
7 days ago
Edmonton, Alberta, Canada Lighthouse Hospitality Management Inc.] Full timeOverviewLighthouse Hospitality Management Inc. is a reputable company that values diversity and inclusion in the workplace.SalaryThe estimated annual salary for this position is $65,000-$85,000, depending on experience.Job DescriptionWe are seeking a Customer Service Manager to oversee the daily operations of our hospitality team. The ideal candidate will...
-
Manager, Ops, Customer Service
6 months ago
Edmonton, Canada Gate Gourmet Full timeWe’re looking for motivated, engaged people to help make everyone’s journeys better. Account Manager, Customer Service Gate Gourmet, a Gate Group company, is the world’s largest independent provider of catering and provisioning services for the airline industry. For the past 70 years, we have served over 250 carriers in more than 30 countries. Gate...
-
Business Customer Service Manager
5 days ago
Edmonton, Canada National Bank of Canada Full timeBeing a Business customer service Manager means implementing the actions necessary for the delivery of the service offer while aiming to improve the efficiency and productivity of your team. It also means mobilizing and maximizing the contribution of your employés.es, while ensuring their evolution and the development of their skills through personalized...
-
Manager, Customer Service Transaction
6 months ago
Edmonton, Canada Canadian National Railway Full timeAt CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a...
-
Customer Service Manager, Edmonton
3 months ago
Edmonton, Canada E.B. Horsman & Son Full time**About Our Team** E.B. Horsman & Son (EBH) has been in business since 1900. We are strong, nimble and growing! EBH is proud to be a successful Western Canadian electrical distributor with 20+ locations throughout BC, Alberta, and Saskatchewan, and we are consistently recognized as one of Canada's Best Managed companies. We take pride in living by our core...
-
Customer Service Manager
6 months ago
Edmonton International Airport, Canada Edmonton Shell AeroCentre Full time**Shell Aerocentre** It’s an exciting time at the Shell Aerocentre. With the increase of YEG traffic and optimism in the aviation industry. We offer a full range of services for business and commercial customers. Servicing customers from Oilfield, Mining, Military, Hockey and Private aircraft at our two building (four hangers) We have been the Shell...
-
Customer Experience Manager
6 months ago
Edmonton, Canada Fujitsu Full time**Role Purpose** The Customer Experience Manager will lead a front-line team whose focus is about providing a friendly, knowledgeable, personalized and efficient IT experience for the Client’s employees. The Customer Experience Manager will work closely with the Service Delivery Manager and will ensure that all Service Desk Services, Delivery commitments...