Customer Service Advisor

3 months ago


Edmonton, Canada Optimum Auto Service Full time

**Job Overview**

**Responsibilities**:

- Utilize mechanical knowledge to assist customers with automotive repair questions
- Upsell products and services to customers based on their needs
- Handle cash transactions accurately and efficiently
- Maintain a clean and organized work environment
- Collaborate with the sales team to ensure customer satisfaction

**Experience**:

- Previous experience in a dealership or automotive environment is preferred
- Strong customer service skills with the ability to handle various customer inquiries
- Proficiency in cash handling procedures
- Sales experience is a plus

**Job Types**: Full-time, Part-time, Permanent

Pay: $20.00-$30.00 per hour

Expected hours: 25 - 40 per week

Additional pay:

- Bonus pay
- Commission pay
- Retention bonus

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Profit sharing
- Store discount

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

**Experience**:

- Automotive repair: 3 years (required)
- Sales: 2 years (required)
- Customer service: 2 years (required)
- Mechanical knowledge: 3 years (required)

Work Location: In person

Expected start date: 2024-10-01


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