Manager : Volunteers (Contract Position)

2 weeks ago


Ottawa, Canada Ottawa Humane Society Full time

**Job Title**:
Manager: Volunteers

**Reports to**:Director: People & Culture

**Job Purpose**:The Manager: Volunteers is responsible for developing, implementing, and managing the volunteer program at the Ottawa Humane Society ( OHS )

**This is a contract position for 16 months**

**Duties And Responsibilities**
- Develop, implement, manage, coordinate ,monitor and evaluate all aspects of the OHS volunteer department
- Determine short - and long-term tactics and strategies to achieve department and organizational strategic goals
- Work with OHS staff to identify and evaluate the need for volunteer or student support for OHS programs and services
- Oversee the recruitment and selection of volunteer and student placements
- Develop and coordinate training and orientation to OHS volunteers and students
- Coordinate and schedule volunteers to participate in OHs programs and activities
- Develop and coordinate volunteer recognition, retention and motivation programs and activities
- Solicit appropriate feedback on the performance of OHS volunteers and the success of volunteer programs
- Develop and maintain external community partnerships with a variety of stakeholders, including volunteer placement programs
- Prepare and deliver written and verbal presentations
- Develop, implement, evaluate and ensure adherence to standard operating procedures within assigned functional areas
- Develop, manage, and ensure adherence to department program budgets
- Manage and coordinate department resources
- Provide advice and assistance to other managers, Directors, CEO, and OHS Board and committees as required
- Be thoroughly familiar with and ensure adherence to pertinent legislation, regulations, contracts ,guidelines, OHS mission, policies, procedures, plans and collective agreement
- Maintain a comprehensive knowledge of best practices and trends in volunteer management
- Produce and maintain accurate reports, records, and files
- Mange department administrative and human resource documents and files
- Participate in supervision, evaluation and training, and other meetings as required
- Lead and manage department staff including orientation, training, performance management, and daily supervision
- Hire, fire and discipline staff in consultation with the Manager: Human Resources and President & CEO
- Be familiar and ensure compliance with all health and safety policies and procedures
- Participate in the identification and evaluation of OHS program goals and objectives
- Participate in professional development opportunities
- Participate in public relations and promotional activities as required

**Qualifications**
- Post-secondary school diploma or certificate in a related field - business, human resources or volunteer management preferred
- Minimum of two years’ experience in volunteer management
- Minimum of two years’ staff management experience
- Experienced with CRM databases, preferably volunteer management software
- Full professional proficiency in spoken and written English is required

**Working Conditions/Physical Requirements**
- Employee may be required to work evening, holiday and weekend shifts
- Employee may be required to be available to respond after
- house emergencies as needed
- Employment is conditional upon the ability to work around all species of animals safely
- Employment is conditional upon maintaining confidentiality of OHS information

**Job Type**: Fixed term contract

**Salary**: $67,881.00-$74,946.00 per year

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Ottawa, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- CRM/Volunteer Management Software: 1 year (required)
- Staff Management: 2 years (required)
- Volunteer management: 2 years (required)

Work Location: In person



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