Medical Receptionist/administrator

3 weeks ago

Oakville, Canada Trinity Medical Centre Full time

**Medical Office Receptionist**

**Position Overview**
Reporting to the Supervisor, the Office Assistant is responsible for the provision of office and administrative support. The office assistant will be located in a busy reception area and is expected to handle a variety of work assignments in a professional and efficient manner which will include such duties as correspondences, scheduling patients, mail duties, file systems management, support to the doctor, and reception.

**Job Type**
Part time
Permanent
Monday - Friday
Days, Evenings, Weekends

The applicant will demonstrate the following:

- Ability to communicate respectfully and positively with patients and staff and presents self in an approachable and friendly manner.
- Ability to provide a welcoming, safe and supportive atmosphere to all individuals inquiring about our health services.
- Understands and demonstrates a patient-centered approach.
- Demonstrates effective active listening and communications skills;
- Ability to take initiative in handling routine matters and inquiries, demonstrating common sense and use of past experience to develop potential solutions, understanding when to seek direction.
- Ensures that the privacy and confidentiality of staff and patient information and relationships are maintained.
- Is coachable and adaptable -- adjusts priorities and work goals as necessary while, maintaining a calm demeanor, when working under changing or unclear conditions.
- Is able to manage multiple duties and tasks effectively and efficiently.

**Experience**
- Two (2) years’ experience and/or a suitable combination of education and experience.

**Education (Degree/Diploma/Certificate)**
- Completion of a recognized business or community college course in the office administration area.

**Qualifications and Skills**
- Excellent communication skills including ability to compose routine correspondence on own initiative or non-routine correspondence with direction.
- Ability to work in a team environment and to work independently with general direction.
- Ability to handle reception duties and to deal effectively with staff, clients and the general public.
- Demonstrated knowledge and proficiency using Microsoft Office (Word, Excel,

Access, PowerPoint, and Publisher).
- Ability to handle confidential material.
- Demonstrated understanding of, and sensitivity to, working with culturally diverse populations.
- Knowledge of Oscar program is an asset.
- Fluency in English.

**Job Types**: Part-time, Permanent, Casual
Part-time hours: 10-20 per week

**Salary**: $18.00-$22.00 per hour

**Benefits**:

- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekend availability

Work Location: One location

Application deadline: 2023-02-26

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