Full Time Administrative Reception
3 months ago
**ADMINISTRATIVE RECEPTION - FULL TIME**
**MONDAY - FRIDAY 8:00am-4:30pm**
This role is vital to the successful operations of The Statesman Group of Companies and the Manor Village Life Centers Support Center. As Administrative Reception, you will serve as the Welcome Ambassador, greeting and directing all visitors in a professional and appropriate manner. This position requires an awareness of all associate functions, as well as an enhanced understanding of the administrative, management, and Company-offered services and responsibilities, in order to direct or answer questions regarding The Statesman Group of Companies and the Manor Village Life Centers accordingly.
**Requirements and Accountabilities**
**Customer Service**
- Greet visitors and respond to all requests
- Handle all phone calls and redirect / answer questions
- Offer refreshments to visitors, where/when applicable
**Clerical**
- Type office documents as required
- Maintain and update associate and emergency contact numbers
- Receive and forward mail to appropriate team member
- Send/receive and document deliveries - FedEx, LTO Courier, etc.
- Maintain common area and master keys
**Sales and Marketing**
- Forward inquiries to Lifestyle Marketing Professional or designee
- Document and respond to marketing inquiries
- Maintain database of inquiries as instructed
- Ensure pertinent information is gathered
**Other**
- Maintain awareness of all daily activities (and changes)
- Miscellaneous other duties as required or requested
**Qualifications**
- Previous experience with multi-line telephone system
- A friendly and professional demeanor
- Flexibility and excellent organizational skills
- Exemplary communication skills and telephone etiquette
- Firm knowledge and understanding of SEO
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Vision care
- Wellness program
Schedule:
- Monday to Friday
**Experience**:
- Administrative experience: 1 year (preferred)
Work Location: In person
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