Ecommerce Coordinator

7 days ago


North York, Canada Pets Drug Mart Full time

E-commerce Co-ordiator - PetsDrugMart

Position Overview:
Key Responsibilities:
Operations Management:

- Oversee day-to-day operational duties, including order management and backend updates for products and site information.
- Collaborate with the Customer Service team to provide guidance on policies and ensure alignment with company standards.
- Monitor inventory levels, ensure a smooth turnover, and maintain healthy sales flow.
- Develop and implement strategies to streamline operational processes for improved efficiency.

Website Optimization and User Experience:

- Monitor web traffic and customer behavior to optimize user experience and improve website performance.
- Incorporate customer feedback and behavior insights to suggest website improvements.

Strategy and Market Research:

- Conduct market research and competitor analysis to identify trends, opportunities, and competitive positioning.
- Develop and execute monthly promotions and sales strategies to achieve business objectives.
- Provide insights and suggestions for new product sourcing and community engagement opportunities.

Collaboration and Team Coordination:

- Work closely with external teams, including web developers, PR, and marketing, to ensure cohesive execution of strategies.
- Review content and media from internal and external teams to ensure alignment with brand and company objectives.
- Collaborate with the pharmacy team to streamline policies and procedures where necessary.

Marketing and Advertising:

- Monitor online advertising efforts and stay informed on current trends to create content that attracts and retains customer interest.
- Suggest and implement strategies to increase community engagement in collaboration with the PR team.

Product and Pricing Management:

- Oversee product listings, pricing, and promotions to maintain market competitiveness.
- Track and analyze competitors’ pricing and promotional activities for insights and adjustments.

Qualifications and Skills:

- Experience in e-commerce management or a related field.
- Strong analytical skills with the ability to interpret web traffic and customer behavior data.
- Exceptional organizational and communication skills for cross-functional team collaboration.
- Familiarity with inventory management and product sourcing strategies.
- Awareness of market trends and ability to adapt strategies to align with customer expectations.

This role offers a dynamic opportunity to drive growth, improve operational efficiency, and shape the customer experience for our thriving e-commerce platform.

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Ecommerce: 1 year (preferred)

Work Location: In person

Expected start date: 2025-01-06


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