Account Manager

2 weeks ago


North York, Canada SHIPHYPE Fulfillment Full time

_Do you have great attention to detail, excellent customer service and communication skills? Are self-driven, and easily adaptable? If that’s how your friends may describe you, keep on reading._

We are looking for a **Full-Time Account Manager** to join our crew This is a great opportunity for someone who is looking to learn new skills and enjoys being part of an exceptional team. If you are someone who enjoys work and brings their A game every day, this is a workplace with lots of room to grow.

**Work Commitment**
- You will be required to work from 10AM to 6PM daily (Monday to Friday and sometimes holidays/weekends)
- Ability to work full-time, 40 hours per week
- This is a long-term employment opportunity (1-5 Years)

As an **Account Manager,**you will be the primary point of contact between our clients and SHIPHYPE. You will coordinate client requests with the warehouse team to ensure assignments are completed.

**Duties and Responsibilities may include**:

- Answering Client inquiries and providing exception customer service
- Managing client requests and resolving issues
- Communicating with other team members
- Following up with the Warehouse Team
- Keeping inventory updated and organized
- Ensuring accuracy of all information
- Taking meetings/attending calls with Clients
- Running internal investigations
- And more
- Gets things done
- Shows leadership
- Has excellent time management skills
- Cares about their Job
- Demonstrates a positive attitude
- Is able to effectively communicate
- Wants to grow in the company

**Minimum Requirements**
- Experienced with Microsoft Excel/Google Sheets
- Desire to work in a fast-paced, organized and positive warehouse environment

**About Us**
SHIPHYPE is an eCommerce 3PL (third-party-logistics company) based out of **Toronto,** **Canada.** We provide storage and fulfillment services. Our clients consists of eCommerce businesses selling on online marketplaces such as Shopify, Amazon etc. We currently have 30+ employees across 4 locations.

We are a company that recognizes hard work and potential. We provide opportunities for those who are looking to advance.

If you're looking to be part of an exceptional team and a great work atmosphere, we encourage you to apply.

**Pay**
The pay is $25 per hour.

**Start Date**
Must be able to start January 6th or earlier.

**Job Types**: Full-time, Permanent

Pay: $25.00 per hour

**Benefits**:

- Casual dress
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Application question(s):

- How would you rate your proficiency with Microsoft Excel?
- How many years of customer service experience do you have?
- What project management tools have you used before (if any)?
- Are you able to commit for 3+ years?
- How open are you to working on weekends/holidays?

**Education**:

- Bachelor's Degree (required)

Work Location: In person

Expected start date: 2025-01-06


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