Inside Sales
3 months ago
**Alpha Labs is a diverse health care services company focused on delivering quality customer service and helping our clients deliver better patient care through our laboratory and diagnostic services. We are dedicated to maximizing the potential of our greatest asset: our employees. We embrace change and the opportunity it brings. Together, we are advancing health care for all.**
**KEY RESPONSIBILITIES**
- Responding to customer inquiries quickly and efficiently
- Identifying Sales Opportunities
- Building rapport with customers
- Collecting customer information from their websites and LinkedIn for future follow -ups
- Upselling services and making product recommendations
- Preparing price quotas
- Staying informed about product and service information updates
- Entering samples in the computer system. This includes determining product codes and test codes, entering specifications where necessary, data entry of all relevant information, and printing of computer-generated worksheets
- Entering results from worksheets into the computer system, and printing computer generated reports (certificates of analysis)
- Entering sample information in sample receiving logbook.
**QUALIFICATIONS**
- Highschool diploma/ GED
- Relevant experience as a customer service or inside sales associate preferably in health care
**SKILLS and ABILITIES**
- Exceptional verbal, written, and communication skills
- Self-motivated
- Ability to sell and promote
- Ability to process information well
- People oriented and experienced in rapport building
- Excellent time management
**COVID-19**
All employees are required to submit proof of the two-dose vaccine series against COVID-19 with a Health Canada or WHO approved vaccine as a condition of employment. All new hires must have received the full series at least 14 days prior to the hired employee’s first date of employment.
**Job Types**: Part-time, Permanent
Pay: From $18.00 per hour
**Benefits**:
- Casual dress
- Company events
- On-site parking
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- North York, ON M3B 2W6: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
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