Engagement and Resource Coordinator

4 months ago

Calgary, Canada Kindred Connections Society Full time

About Kindred:
At Kindred, we’re convinced the key to living well is healthy relationships with self, family, and others. But relationships are complicated and sometimes we find ourselves in vulnerable places, disconnected from those who matter most.

Kindred’s purpose is to realize the power of human connection, and it shapes everything we do. Whether biological or chosen, family is the most important relationship in a person’s life. So, we invest in the special bond between children and those that care for them. We provide road maps toward healing when essential relationships are ruptured. And we understand that accessing timely mental health support can inspire confidence with self and others. Healthy human connection is possible, and together we can realize it.

The Position:
Job Title: Engagement and Resource Coordinator

, Contract until December 2025 with the possibility of extension

Work Arrangement: Hybrid

Position Overview:
The Engagement and Resource Coordinator is a passionate individual, responsible for direct service to clients as a first point of contact with Kindred, as well as providing resourcing to agency and community clients. This role provides administrative and clinical support through intake functions, including screening potential clients to determine fit for Kindred programs and facilitating their access to services. The Engagement and Resource Coordinator is trained to provide various intake and engagement duties across the organization.

The Engagement and Resource Coordinator will be a skilled customer service provider and resource specialist with experience in a mental health setting. Being able to work from a strength based and trauma informed approach is a key function of this position. This position is integral in providing pertinent information about all programming offered within the agency and the community at large. The Engagement and Resource Coordinator will demonstrate a strong awareness and commitment to Kindred philosophy and direction, by working collaboratively with external stakeholders to provide meaningful client service. There is an expectation of flexibility with hours and work location (hybrid) to meet client and organizational needs; some evening work required.

Key Accountabilities (job functions include but are not limited to):
**Client Serving**
- Timely response to all inquiries as the first point of contact to the agency, including client inquiries, resourcing, donation inquiries, marketing requests and external stakeholder requests.
- Assess the unique needs of clients to connect them to appropriate resources both internal and external to Kindred.
- Crisis de-escalation and suicide prevention, safety plan development, engagement in supportive listening to assist individuals dealing with various concerns.
- Support the booking and rescheduling of client appointments when needed in a timely and accessible manner.
- Trained on how to provide engagement and resource coordination and intake functions across services within the organization, working closely with other team members to ensure seamless service delivery for clients.
- Reduce, where possible, geographic, financial and language barriers for clients, and place an emphasis on warm, genuine, trauma-informed interaction in accordance with the guiding principle of offering something of value to everyone who contacts Kindred
- Contribute to a warm, supportive, and non-judgmental atmosphere for clients, students, interns, and staff, including providing consultation and some training opportunities.

**Administrative**
- Complete accurate and timely data collection and data entry in client database, maintaining complete client records of engagement.
- Utilize applicable measurement tools for monitoring service impact and reporting outcomes - Participate in publicity and marketing tasks such as resource and information fairs and sharing promotional materials.
- Maintain resource database and coordination of agency wide updates.
- Maintain working knowledge of current community resources that work to support the culturally diverse population served

**Collaboration**
- Create and maintain strong working relationships with community partners and other agencies within the sector.
- Work collaboratively with peers and supervisor to ensure service delivery is aligned and consistent with best practice, including participation in team meetings, live observations, agency meetings, training and supervision.
- Maintain critical communication with supervisor regarding any risk, program challenges, or program updates as needed.
- Positively represent Kindred with sector partners, donors, volunteers and other stakeholders, including on partner sites, at networking meetings, and community events

**Other duties**
- Participation in Agency initiatives, committees and events, and maintenance of organizational culture.
- Work with supervisor to coordinate time off to best suit the program's needs.
- May perform ot

  • Community Engagement Coordinator

    2 weeks ago

    Calgary, Canada Calgary Outlink: Centre for Gender and Sexual Diversity Full time

    SALARY: CAD 34.00 HOURLY - PUBLISHED: DECEMBER 18, 2024 - EXPIRY: JANUARY 17, 2025 - HYBRID - CALGARY, ALBERTA - PART TIME - SOCIAL SERVICES **Summary**: Outlink is seeking a Community Engagement Coordinator to join a small, collaborative, and cross-functional team to lead peer-support, outreach, communications, administration, inter-agency capacity...

  • Employee Engagement Coordinator

    3 months ago

    Calgary, Canada Kidco Construction Ltd. Full time

    **Job Overview** We are seeking a dedicated and detail-oriented Human Resources, Employee Engagement Coordinator to join our team. In this role, you will play a crucial part in supporting various HR functions, including: onboarding new employees; coordinating Company events; publishing the Company newsletter, and creating our in-house rewards and recognition...

  • Human Resources Coordinator

    4 months ago

    Calgary, Canada Lux Windows and Glass Ltd Full time

    **Human Resource Specialist** **Vision: To change people’s view of the world.** **Mission: We are obsessed with creating innovative solutions and how we make people feel.** **Job Summary**:To manage all aspects of the employee journey, including attracting, recruiting, onboarding, training, development, and engagement for both the Calgary and Edmonton...

  • Managing Director, Human Resources and Engagement

    2 months ago

    Calgary, Canada Pacekids Programs Full time

    Managing Director, HR and Engagement - Location: Pacekids’ North (Head Office) - Full-time, Monday to Friday, 8:30am - 4:00pm. What We Offer - Paid flexible sick and personal time for all staff, accrued at 5.38% of hours worked. - Employer-paid health and paramedical benefits for full-time employees - RRSP matching and/or Professional Development...

  • Employer Engagement

    6 months ago

    Calgary, Canada Calgary Region Immigrant Employment Council Full time

    **EMPLOYER ENGAGEMENT & MENTOR RECRUITMENT COORDINATOR** **Full-Time Hybrid** **About Us** The Calgary Region Immigrant Employment Council (CRIEC) is a not-for-profit organization that assists internationally trained professionals with developing and executing strategies leading to successful employment outcomes. Our vision is a welcoming community that...

  • Engagement Coordinator

    2 months ago

    Calgary, Canada Transition Accelerators Full time

    **Position Description: Engagement Coordinator** **Overview** The Transition Accelerator is a charity dedicated to solving Canada’s business and social challenges while moving Canada down viable pathways to a competitive, net-zero emissions economy by 2050. We work with partners ranging from Indigenous groups, governments, industry, and civil society to...

  • Community Engagement Coordinator

    3 months ago

    Calgary, Canada Calgary Sports and Entertainment Corporation Full time

    At Calgary Sports and Entertainment Corporation (CSEC) we deliver excitement. Our mission is to connect people with sports and entertainment, and this is what we are truly passionate about If you’re passionate about sports and enjoy working with young athletes, this position offers an exciting opportunity to make a difference, then we’d love to add to...

  • Community Engagement Coordinator

    2 weeks ago

    Calgary, Canada Renfrew Educational Services Full time

    **Community Engagement Coordinator** **Renfrew Educational Services**is a not-for-profit, registered charity operating as an independent school. We are an acknowledged leader in program development for students with disabilities. For 51 years Renfrew has offered a wide range of programs and services to children and youth from Calgary and surrounding areas....

  • Coordinator, Resource Management

    2 months ago

    Calgary, Canada BDO Full time

    **Putting people first, every day** BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your...

  • Engagement Coordinator

    3 weeks ago

    Calgary, Canada The University of Calgary Full time

    DescriptionThe Haskayne School of Business is currently seeking a Full-time Limited Term Engagement Coordinator for approximately 24 months. This position will support the Haskayne Centre's community-focused experiential learning portfolio, which includes programs like Propel (micro-internships for graduate students) and the Real Deal (an in-class guest...

  • Education Resource Coordinator

    2 weeks ago

    Calgary, Canada Government of Alberta Full time

    **Job Information** Job Requisition ID: 65261 Ministry: Justice Location: Calgary or Edmonton Full or Part-Time: Full Time Hours of Work: 36.25 hours per week Permanent/Temporary: Temporary up to 4 years Scope: Open Competition Closing Date: January 9, 2025 Classification: Program Services 4 Market Adjustment **Salary**: $2,757.39 to $3,604.17 bi-weekly...

  • Indigenous Learning and Engagement Librarian, Libraries and Cultural Resources

    3 weeks ago

    Calgary, Canada The University of Calgary Full time

    **Description** - The University of Calgary (UCalgary), located in the heart of Southern Alberta, both acknowledges and pays tribute to the traditional territories of the peoples of Treaty 7, which include the Blackfoot Confederacy (comprising of the Siksika, the Piikani, and the Kainai First Nations) as well as the Tsuut¿ina First Nation, and the Stoney...

  • Communications & Engagement Coordinator

    2 months ago

    Calgary, Canada Better Business Bureau (Alberta) Full time

    **Why Better Business Bureau?** Working at BBB gives you the opportunity to work for a leader in advancing marketplace trust. With a vision of an ethical marketplace where buyers and sellers trust each other, your work will directly contribute to providing free marketplace services for consumers and a framework of ethical enterprise for businesses. We...

  • Coordinator, Volunteer Resources

    4 months ago

    Calgary, Canada Inn from the Cold Full time

    PUBLISHED: AUGUST 23, 2024 - EXPIRY: SEPTEMBER 22, 2024 - HYBRID - CALGARY, ALBERTA - FULL TIME - OTHER:NOT CLASSIFIED **Summary**: We are seeking a passionate and dedicated Volunteer Resources Coordinator to join our team at Inn from the Cold. The Coordinator, Volunteer Resources will be responsible for the recruitment, screening, selection, training,...

  • Youth Engagement Coordinator, Psychiatry

    2 months ago

    Calgary, Canada The University of Calgary Full time

    **Description** This position will be based out of the Mathison Centre at the Foothills Medical Centre but involves working closely with government and non-profit agencies across the province. The Youth Engagement Coordinator will generally work during normal business hours but will occasionally need to work evenings or weekends. This position allows some...

  • Coordinator, Community Engagement

    7 months ago

    Calgary, Canada Calgary Drop-In & Rehab Centre Society Full time

    **COORDINATOR, COMMUNITY ENGAGEMENT** **About Us** The Calgary Drop-In and Rehab Centre (“the DI”) is a low-barrier, housing-focused shelter that serves some of the city’s most vulnerable people. At the DI, we focus on providing a person’s basic needs, while doing everything possible to find them a permanent, safe home that meets their individual...

  • Human Resources Coordinator

    2 months ago

    Calgary, Canada Central Mountain Air Full time

    At Central Mountain Air, we pride ourselves in providing vital air connectivity to remote communities nestled within the stunning landscapes of Alberta and British Columbia. Our commitment to safety, reliability, and exceptional customer service is at the core of everything we do. Join our dedicated team and become an integral part of bringing people...

  • Community Engagement Specialist

    3 months ago

    Calgary, Canada Aboriginal Friendship Centre of Calgary Full time

    **About the Aboriginal Friendship Centre of Calgary** The Aboriginal Friendship Centre of Calgary (AFCC) is a non-profit organization with a mandate to provide social, cultural, education and employment services to the Indigenous peoples within the Calgary Metropolitan area. AFCC plays a regular and significant role in the daily lives of our members in many...

  • Engagement & Support Coordinator - Hybrid

    1 month ago

    Calgary, Canada Alberta Energy Regulator Full time

    Location: Calgary, AB Employment Type: Full Time - Permanent Salary Range: SP2, Level 4, $74,242- $92,803 per year. The final compensation for this position will be determined based on individual factors, including education, qualifications, experience, and internal equity. Engagement & Support Coordinator - Hybrid The Opportunity: The Product...

  • Manager, Engagement and Enterprise

    7 months ago

    Calgary, Canada Big Brothers Big Sisters of Calgary and Area Full time

    **Job purpose** The purpose of this role is to guide and support the BBBS engagement and enterprise strategies with the core objectives to enhance the brand, increase engagement, enhance innovation and enterprise, and help drive the financial resiliency of our organization. An important member of the BBBS Leadership Team, this dynamic leader will enable our...