Regional Account Manager

2 weeks ago


Vancouver, Canada Securitas Canada Ltd. Full time

**Job Summary**:
Our Regional Account Manager (RAM) will report to the Global Program Manager of Operations for Vancouver, BC. This person will liaise with client representatives to measure contract KPIs and key long-term initiatives, mentor subordinate managers, and ensure compliance with financial performance projections.

The RAM will meet or exceed all established operations goals to ensure contract compliance while ensuring all company processes are followed. Retaining and developing successful employees through proper training will also be a part of this person’s responsibility.

**Benefits**:
Depending on experience, Securitas will offer a starting salary of **$130K **, in addition to a full benefits package

**Essential duties and responsibilities**:
**Strategic Vision and Business Operation Goals - **Establish weekly, monthly, and quarterly operations goals in support of the contract business plan. Provide regular updates to senior leadership on operations goals in terms of achievement/progress via Salesforce reports, metrics, or other tools. Review all relevant reports to increase efficiency and productivity. Exhibit strong collaboration with all functional departments to achieve business goals. Strategic involvement in company and client programs, initiatives, committees, and task forces. Provide leadership oversight and guidance with direct reports to achieve goals.

**Performance Management - **Recruit, hire, and retain operations professionals through proper coaching and performance management. Establish performance goals for the security teams and continuously monitor progress. Ensure direct reports are properly managing the performance and development of security personnel, including, but not limited to the completion of performance reviews, development plans for security officers, and potential Performance Improvement Plans for employees showing negative trending performance. Timely completion of all performance management processes for direct reports.

**Training & Development - **Identify team performance gaps and development areas and offer solutions to narrow the gap. Ensure all individual required training is completed, with a heavy emphasis on professional development and supporting processes. Provide leadership supervision in the development and execution of customized training and improvement processes for operations functions. Conduct regular staff and team meetings to discuss goals and strategy, celebrate successes, and share best practices. Maintain extensive knowledge of complex industry standards, current security issues, and technology and update managers on risks and threats that could impact the cluster and provide recommendations for proactive solutions and best practices.

**Customer Service - **Ensure 100% customer satisfaction through excellent and frequent client engagement. Lead by example in working with various other internal departments to resolve challenging customer service-related issues timely. Must be knowledgeable of the market, industry trends, competitors, and demographics to be successful in setting overall operations and customer strategies.

**Other responsibilities**:

- Manage daily Security Officer operational staffing requirements and administrative functions, meeting business goals and objectives for assigned locations
- Conduct quality assurance inspections, monitor, and manage the Security Officers in the assigned region
- Ensure subordinate supervisors understand and deliver orders, ensure sufficient resources are available to support and/or establish posts in a timely fashion, and are appropriately filled according to contract requirements and post orders
- Serve as Securitas’s Regional contract liaison with client representatives to ensure delivery of the highest quality of service within a limited turnaround time
- Oversee the training and operational employment of Field Supervisors and Security Officers
- Ensure the highest standards of conduct, appearance, performance, and training are being always met
- Keep the Director of Operations apprised of contract performance by accurately communicating the status of compliance and identifying any deficiencies in a timely manner

**Qualifications**:

- Excellent verbal and written English comprehension
- **A degree or college diploma in Criminal Justice, Business Administration, or a related field is a must **.
- **Must have Minimum 4-6 years of professional‐level experience. Plus, prior security experience and/or law Enforcement and/or unionized environments may be an asset.**:

- Experience in scheduling, operations, or other functions of the security industry is a plus
- Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
- Demonstration of strong customer service orientation required, with the ability to effectively resolve client issues in a professional and ser



  • Vancouver, Canada AppleOne Full time

    We are currently recruiting a permanent Regional Accounting Manager for our Burnaby based manufacturing client. Benefits: * Salary ranging from $105-125K + Bonus * Opportunity for career progression * Hybrid work environment As the Regional Accounting Manager, you will play a key role in ensuring the financial integrity of our operations within a...


  • Vancouver, Canada TE Connectivity Full time

    T**E Connectivity's Account Management Teams** are responsible for selling TE's products, systems or services, providing detailed technical product information and maintaining relationships with customers in assigned geographic territory, industry or accounts. Are you a self-starter, a go-getter, and have a passion for serving utility clients as a strategic...


  • Vancouver, Canada Kal Tire Full time

    Reporting to the Regional Sales Manager, you are responsible for growing revenue streams by finding new opportunities, researching leads, working with multiple stores in your area, and establishing relationships with prospective clients. You will work independently to sell Kal Tire Service Solutions to new clients in your regional market, understand the...


  • Vancouver, Canada Canadian Pacific Railway Full time

    **Req ID**: 100746 **Department**: Sales & Marketing **Job Type**: Full-Time **Position Type**: Non-Union **Location**: Calgary, AB or Vancouver, BC **Country**: Canada **% of Travel**: 30-40% **# of Positions**: 1 **Job Available to**: Internal & External **Deadline to apply**: 04/10/2023 Canadian Pacific is a transcontinental railway in Canada...


  • Vancouver, Canada Canadian Pacific Full time

    Req ID: 100746 - Department: Sales & Marketing - Job Type: Full-Time - Position Type: Non-Union - Location: Calgary, AB or Vancouver, BC - Country: Canada - % of Travel: 30-40% - # of Positions: 1 - Job Available to: Internal & External - Deadline to apply: 04/10/2023 Canadian Pacific is a transcontinental railway in Canada and the United States with direct...


  • Metro Vancouver Regional District, Canada BigSteelBox Full time

    LOCATION: REMOTE: Metro Vancouver & Fraser Valley SALARY RANGE: $65,000-$80,000 APPLICATION SUBMISSION DEADLINE: End of business, Tuesday, April 2, 2024 BigSteelBox - Canada’s most diversified shipping container company, has recently experienced exceptional growth and has exciting expansion plans for the future. To meet this growth, we are looking for a...


  • Vancouver, British Columbia, Canada EightSix Network Full time

    Job Description The Eastern Regional Account Manager position focuses on securing business from prospective opportunities and current accounts in order to achieve KTI Limited's sales and revenue objectives. The Account Manager position handles all aspects of the process sales, provides technical and administrative product information, produces and...


  • Vancouver, Canada Fortinet Full time

    The Regional Account Manager (RAM) is an exciting role within the Fortinet sales organization that is focused on the Mid-Market segment. The RAM is a field sales position responsible for a specific set of Mid-Market accounts while also having shared responsibility for all Mid-Market business within their territory. The ideal candidate will have previous...


  • Vancouver, Canada Fortinet, Inc. Full time

    The Regional Account Manager (RAM) is an exciting role within the Fortinet sales organization that is focused on the Mid-Market segment. The RAM is a field sales position responsible for a specific set of Mid-Market accounts while also having shared responsibility for all Mid-Market business within their territory. The ideal candidate will have previous...


  • Vancouver, Canada Fortinet, Inc. Full time

    The Regional Account Manager (RAM) is an exciting role within the Fortinet sales organization that is focused on the Mid-Market segment. The RAM is a field sales position responsible for a specific set of Mid-Market accounts while also having shared responsibility for all Mid-Market business within their territory. The ideal candidate will have previous...

  • Regional Manager

    2 weeks ago


    Vancouver, British Columbia, Canada McKesson's Corporate Full time $120,600 - $201,000

    We may use Google Analytics to measure how you interact with our website in order to improve the user experience. Twitter We may use other tracking technologies to collect and store personal information about your visit to our website. Server Logs – used to track the website traffic (i.e. number of website visitors, number of visitor per page, IP address,...


  • Vancouver, Canada ICU Medical, Inc. Full time

    **Position Summary -** The Regional Sales Manager is responsible for leading Area Managers and Clinical Nurse Consultants and directing sales activities through a complex medical device sales process associated with achieving sales results and driving growth in the respective region. This position increases revenue and profitability by expanding utilization...

  • Regional Manager

    3 days ago


    Vancouver, Canada goeasy Full time

    We are hiring for a fulltime Regional Manager Position, for British Columbia (Regional 83) area in easyfinancial. **As Regional Manager, you will**: - **Create superior customer experiences** by having team members engage, listen and understand the needs of potential customers for sales and match their needs to our financial lending solutions;...


  • Vancouver, Canada Fortinet Full time

    **Responsibilities** - Meet or exceed all assigned quotas and targets while forecasting weekly, monthly and quarterly revenues for the assigned account set and overall territory - Meet or exceed the required number of face-to-face meetings each month with customers and partners in territory to identify new opportunities and grow existing opportunities. -...


  • Vancouver, Canada PURATOS Full time

    Do you have the appetite to Grow Your Magic? Consumers everywhere are increasingly conscious of the quality of the food they eat. Puratos develops, produces and distributes a unique range of ingredients for bakers, pastry-chefs and chocolatiers who demand the very highest quality. Founded in Belgium in 1919, Puratos is growing rapidly with over 9000...


  • Metro Vancouver Regional District, Canada Brinks Full time

    About the job We currently have an immediate opportunity for a Regional Account Executive for our lucrative Western Canada Region. Reporting to the Director of Commercial Sales, this individual will be responsible for both prospecting new business and managing current commercial accounts. The Regional Account Executive (RAE) will be an energetic go-getter...

  • Regional Manager

    3 weeks ago


    Vancouver, Canada Hearinglife Ltd. Full time

    **Scope** Reporting to the Divisional Sales Director, the Regional Manager is responsible for developing new business and maintain existing customer accounts for a specific territory/geographical area/region of the Company. To meet and exceed short - and long-term territory sales plans and objectives established in the Company’s Business Plan. To provide...


  • Vancouver, British Columbia, Canada Creation Technologies LP. Full time

    West Regional Accounting Leader page is loaded West Regional Accounting Leader Apply locations Vancouver, BC, CAN time type Full time posted on Posted 2 Days Ago job requisition id JR4593 It's fun to work in a company where people truly BELIEVE in what they're doing We're committed to bringing passion and customer focus to the business.West Regional...


  • Vancouver, Canada Creation Technologies LP. Full time

    West Regional Accounting Leader page is loaded West Regional Accounting Leader Apply locations Vancouver, BC, CAN time type Full time posted on Posted 2 Days Ago job requisition id JR4593 It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion...


  • Vancouver, Canada Creation Technologies LP. Full time

    West Regional Accounting Leader page is loaded West Regional Accounting Leader Apply locations Vancouver, BC, CAN time type Full time posted on Posted 2 Days Ago job requisition id JR4593 It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion...