Regional Manager

1 week ago

Vancouver, Canada Hearinglife Ltd. Full time

**Scope**
Reporting to the Divisional Sales Director, the Regional Manager is responsible for developing new business and maintain existing customer accounts for a specific territory/geographical area/region of the Company. To meet and exceed short
- and long-term territory sales plans and objectives established in the Company’s Business Plan. To provide exceptional customer service and represent the Company to the customer in an exemplary and professional manner.

**Duties and Responsibilities**
- Sole representative for a specified territory/geographical region responsible for developing new business through identifying and assessing sales opportunities
- Build and maintain long-term relationships with customers such as dispensers, teachers, audiologists, and speech/language pathologists to achieve territory sales goals and to leverage additional opportunities
- Create new business partners for increased sales growth
- Responsible for preparing and conducting technical presentations and demonstrations when appropriate
- Frequent travel to customers and potential customers’ facilities providing them with information and support as required to secure business
- Provide a high level of customer service to ensure customer satisfaction with the Company’s products and services
- Responsible for meeting annual sales quotas
- Evaluate territory performance against established objectives and guidelines (such as sales forecasts, budget, number of new accounts, gross margins, etc.) and take appropriate action to improve performance
- Communicate customer requirements and request support from other departments as necessary to assist in achieving established objectives
- Assist in establishing sales objectives for the territory in cooperation with the Sales Manager
- Assist in developing and maintaining a territory coverage plan which defines the type of support and frequency of customer contact required to meet territory goals
- Recommend areas of future growth potential such as new market strategies, etc.
- Assure that sales activities in the territory comply with the Company’s sales policies and procedures
- Trainer for in-house staff and customers to expand their knowledge of the Company’s products and services
- Maintain Navision and ACT databases of customer information
- Provide all aspects of account maintenance
- Work closely with the Customer Service team to achieve territory sales goals and ensure full and timely revenue recognition.
- Provide timely reporting of activities in the field and special reporting to assist in business and product planning.
- Provide product performance feedback to Sales and Service Manager or Technical experts within the Company
- Work with the Marketing team to represent the Company at various conferences, seminars, workshop development and presentation, and trade shows when appropriate
- May perform special projects as assigned
- All other duties as assigned

**Education and Experience**
- A related post secondary degree is required with previous experience selling to healthcare professionals preferred
- Excellent verbal and written communication skills and interpersonal skills to interact with customers
- Excellent presentation, negotiation, and organizational skills with technical aptitude
- Must have a minimum of 5+ years of general selling experience
- Ability to represent the Company in a professional and courteous manner

**Accommodation**

While we appreciate the interest of all applicants, only those selected for an interview will be contacted.

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