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HR Analyst
2 months ago
We are currently seeking an HR Analyst for our Client:
**Assignment Description**
**Responsibilities**:
- Assign and oversee team cases and ensure SLA’s and KPI targets and maintained
- Contribute to the HR portal and knowledge management strategy through the effective use of Service Now ticket documentation, tracking, and resolution
- Support the development and maintenance of internal and external facing HR knowledge articles within ServiceNow
- Maintain knowledge of organizational and departmental policies and procedures to answer general employee and leader inquiries while adhering to the Client’s values and practices
- Assist with the creation of materials related to HR procedures and policies (e.g. process documentation, letter templates, FAQs, quick-reference cards etc.)
- Build and maintain positive relationships within the team and across HR
**Qualifications Required**
- Must be legally entitled to work in Canada
- A minimum of 2 years of HR experience
- Post-secondary Degree/Diploma with a focus in HR would be considered an asset
- Experience working in an HR shared services operating model is preferred
- Experience working in ServiceNow is preferred
- Superior organization skills, along with the ability to effectively manage multiple priorities and maintain attention to detail
**Location**
Calgary, AB
**Contact**:
**_Jose Gillis_**:_ _+17097530674 _
**Location**:
Calgary, AB
**Client**:
An Oil and Gas Company
**Project**:
TBA
**Pos ID**:
64409
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