Service Coordinator
6 months ago
R
esponsibilities:
- nswers incoming service calls
- chedule service and warranty calls with the customer
- pens and completes work orders including material and equipment sourcing
- eceives PO or Credit Card information from the customer prior to dispatching employees
- istributes required paperwork to our technicians, parts department and warehouse personnel
- ispatches and communicates with our technicians for the required information relevant to the job prior to or during the s
ervice call cycle
- ther duties, as assigned S
kills:
- ustomer service savvy and above average communication proficiency
- bility to prioritize tasks, manage stress and diffuse difficult situations
- ell organized with great attention to detail
- uperior resourcefulness, integrity, and solid work ethic
- bility to work in a team environment
- nowledge in shipping, logistics, construction, and overhead doors is an asset
Q
ualifications:
- 5 years of experience scheduling and dispatching field service
- orking knowledge of MS Outlook (including calendar) and Excel
- inimum completed education - high school
- ossess a valid Driver's License and vehicle W
e offer:
- positive work environment with competitive pay and an excellent benefit plan
- omprehensive technical, safety and product training provided
- pportunity to build a long-term career with upward mobility
- xcellent Health and Dental benefits offered for full time employees
- OR Certified workplace
- qual opportunity employer T
- Apply: I
pplications will be accepted until the position has been filled. C
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