Automotive Service Advisor

3 months ago


Winnipeg, Canada Kieu Auto Service Full time

Kieu Auto Service is seeking a dedicated Service Advisor to join our team

**Duties**:

- Greet customers and ascertain their service needs
- Schedule service appointments
- Communicate with customers regarding vehicle diagnosis and recommended services
- Provide accurate cost estimates and obtain customer approval for repairs in a timely manner
- Coordinate with the service team to ensure timely completion of work
- Maintain customer records and vehicle history
- Upsell additional services or products as appropriate
- Handle cash transactions and reconcile daily sales

**Skills**:

- Strong customer service skills
- Experience in an automotive service environment
- Sales acumen for upselling services
- Proficiency in cash handling procedures
- Knowledge of automotive repair processes
- Mechanical understanding to explain technical information to customers - Excellent communication and interpersonal abilities

Please submit your resume if interested

Schedule:

- Monday to Friday

**Experience**:

- service advisor: 2 years (required)
- automotive knowledge: 2 years (required)

Work Location: In person



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