Clerk Reviewer

2 weeks ago


Vancouver, Canada Vancouver Police Department Full time

**Clerk Reviewer**:
**COMPETITION: #2483-50010530**

**SECTION**:
Transcription CPC Support Unit, Information Management Section

**LOCATION**:
3585 Graveley Street, Vancouver

**STATUS**:
Temporary full-time

**DURATION**:
Until approximately April 26, 2025
- (Assignment may be extended or reduced for operational reasons or due to circumstances that could not be foreseen at the time of posting)_

**HOURS OF WORK**:
Variable 10-hour shifts - 4 days on, 4 days off

**SALARY**:
Pay Grade 17 - $29.13 - $34.23 per hour

**COMPETITION END DATE**:
Thursday, May 23, 2024

Responsible for transcribing police reports, processing recovered stolen vehicles, processing online crime reports, and reviewing, managing, and maintaining the CPIC system.

**ESSENTIAL DUTIES**
- Adds, reviews, maintains, and validates CPIC entries (ie. property records, Special Interest to Police (SIP), surveillance, Administrative Driving Prohibitions, etc.)
- Sends, receives, and distributes CPIC messages appropriately
- Follows up with the completion of K-file victim notifications and NOK requests
- Queries booking sheets received from the Jail
- Transcribes police reports into PRIME/Versadex
- Sends follow-ups as required
- Routes electronic files to the appropriate units/handles
- Liaises with internal and external agencies as required (ie. ICBC, E-Comm, VPD Jail, etc.)
- Completes weekly tow sheets
- Advises registered owners by phone when their stolen vehicles are recovered
- Generates and processes daily browses/reports
- Redacts Section 28 _Mental Health Act _reports and faxes them to the appropriate hospital.
- Reviews and processes Online Crime Reports (OCR)
- Performs basic CPIC Management Unit processes after hours
- Manages unscheduled system outages and assists with scheduled outages
- Completes monthly CPIC validation reports
- Receives incoming phone calls from a wide range of customers and directs them appropriately
- Participates in the annual mandatory high-stress debrief program
- Other related duties and responsibilities as assigned

**KNOWLEDGE, SKILLS, AND ABILITIES**
**Required**:

- Have working knowledge of PRIME/Versadex, WMS, JUSTIN, CPIC, CPIC Web
- Have thorough knowledge of Outlook, Word, and Excel
- Have knowledge of the Department’s information sharing policy
- Able to multi-task
- Have good organizational skills
- Able to communicate (written and verbal) effectively with VPD personnel at all levels, as well as outside police agencies
- Able to maintain effective working relationships in a team environment
- Able to work independently or in a team
- Able to provide excellent customer service
- Able to work accurately with constant interruptions
- Able to utilize independent decision making skills

**Preferred**:

- Working knowledge of the Criminal Code of Canada and other federal and provincial statutes
- Have working knowledge of CPIC Policy

**EXPERIENCE**
**Required**:

- Minimum one year of experience in an office or team environment

**Preferred**:

- Minimum 2 years’ experience in a policing environment

**EDUCATION**
**Required**:

- Grade 12

**Preferred**:

- Commercial training in an office environment
- Accredited CPIC course or equivalent experience

**OTHER REQUIREMENTS**
- All employees must maintain their enhanced security clearance while employed with the Vancouver Police Department, which will be renewed every five years or as required

**SELECTION PROCESS**
Short-listed applicants must pass standard clerical testing prior to moving on to the interview stage. The testing consists of:

- Typing - 45 wpm minimum
- Excel (Basic)
- Word (Basic)
- Data Entry - 6000 kph

**_NOTE: This position falls under the jurisdiction of Teamsters Local 31._**

**_THE VANCOUVER POLICE DEPARTMENT IS AN EQUAL OPPORTUNITY EMPLOYER_**

Education : Other trades certificate or diploma
Experience : 1 year to less than 2 years


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