Clerk Reviewer

4 weeks ago

Vancouver, British Columbia, Canada Vancouver Police Department Full time
Clerk Reviewer


COMPETITION: #

SECTION:
Transcription CPC Support Unit, Information Management Section

LOCATION:
3585 Graveley Street, Vancouver

STATUS:
Temporary full-time

DURATION:
Until approximately April 26, 2025
(Assignment may be extended or reduced for operational reasons or due to circumstances that could not be foreseen at the time of posting)

HOURS OF WORK:
Variable 10-hour shifts – 4 days on, 4 days off

SALARY:
Pay Grade 17 - $ $34.23 per hour

COMPETITION END DATE:
Thursday, May 23, 2024

Responsible for transcribing police reports, processing recovered stolen vehicles, processing online crime reports, and reviewing, managing, and maintaining the CPIC system.

ESSENTIAL DUTIESAdds, reviews, maintains, and validates CPIC entries (ie. property records, Special Interest to Police (SIP), surveillance, Administrative Driving Prohibitions, etc.)Sends, receives, and distributes CPIC messages appropriatelyFollows up with the completion of K-file victim notifications and NOK requestsQueries booking sheets received from the JailTranscribes police reports into PRIME/VersadexSends follow-ups as requiredRoutes electronic files to the appropriate units/handlesLiaises with internal and external agencies as required (ie. ICBC, E-Comm, VPD Jail, etc.)Completes weekly tow sheetsAdvises registered owners by phone when their stolen vehicles are recoveredGenerates and processes daily browses/reportsRedacts Section 28 Mental Health Act reports and faxes them to the appropriate hospital.Reviews and processes Online Crime Reports (OCR)Performs basic CPIC Management Unit processes after hoursManages unscheduled system outages and assists with scheduled outagesCompletes monthly CPIC validation reportsReceives incoming phone calls from a wide range of customers and directs them appropriatelyParticipates in the annual mandatory high-stress debrief programOther related duties and responsibilities as assigned
KNOWLEDGE, SKILLS, AND ABILITIES
Required:Have working knowledge of PRIME/Versadex, WMS, JUSTIN, CPIC, CPIC WebHave thorough knowledge of Outlook, Word, and ExcelHave knowledge of the Department's information sharing policyAble to multi-taskHave good organizational skillsAble to communicate (written and verbal) effectively with VPD personnel at all levels, as well as outside police agenciesAble to maintain effective working relationships in a team environmentAble to work independently or in a teamAble to provide excellent customer serviceAble to work accurately with constant interruptionsAble to utilize independent decision making skillsPreferred:Working knowledge of the Criminal Code of Canada and other federal and provincial statutesHave working knowledge of CPIC Policy
EXPERIENCE
Required: Minimum one year of experience in an office or team environment Preferred: Minimum 2 years' experience in a policing environment
EDUCATION
Required: Grade 12 Preferred:Commercial training in an office environmentAccredited CPIC course or equivalent experience
OTHER REQUIREMENTS All employees must maintain their enhanced security clearance while employed with the Vancouver Police Department, which will be renewed every five years or as required
SELECTION PROCESS
Short-listed applicants must pass standard clerical testing prior to moving on to the interview stage. The testing consists of:Typing – 45 wpm minimumExcel (Basic)Word (Basic)Data Entry – 6000 kph
NOTE: This position falls under the jurisdiction of Teamsters Local 31.

Applicants should submit a resume via email to by 4:30 p.m. on the closing date. Indicate the competition # in the subject line of the email.

THE VANCOUVER POLICE DEPARTMENT IS AN EQUAL OPPORTUNITY EMPLOYER

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