E-commerce Inside Sales Specialist
7 months ago
e-Commerce Inside Sales Specialist
Status:
Regular, Full time
**Location**:
St-Georges-de-Beauce, Quebec
Job Description
- Hybrid Position *_
Are you sales and customer service oriented? Do you enjoy e-Commerce? We have a new professional challenge for you
Guillevin is currently looking for an e-Commerce Inside Sales Specialist, so join our team now
The E-Commerce Inside Sales Specialist performs work essential to Guillevin's success by selling e-commerce products, processing customer e-commerce orders, providing pricing and/or technical information, and finding solutions to customer problems in a timely manner. Your interaction with customers will be what they remember, what they talk about and what they love about us
- The day-to-day of the e-Commerce Inside Sales Specialist_- Support e-commerce growth of online sales: proactively manage and redistribute e-commerce orders from the website and propose associated and/or alternative products, if necessary-
- Facilitate our customers' online experience: take the necessary steps to resolve customer service issues and follow up by verifying that commitments are subsequently met.- Resolve minor technical issues and report more complex ones to the e-commerce manager- Manage all customer return requests- Maintain up-to-date technical knowledge of various product lines and expand system knowledge- All other related tasks
- E-commerce Inside Sales Specialist Profile_- Minimum of three (3) to five (5) years industry experience preferred, or a combination of education and relevant work experience will be considered an asset- Excellent customer service skills- Experience with after-sales service- Proven interpersonal skills- Excellent interpersonal skills- Excellent communication and organizational skills- Excellent oral and written skills in French and English- Good knowledge of MS Office (Word, Excel, Outlook, etc.)- Experience in e-commerce considered an asset
What’s in it for you
- We are a major player, involved in the energy transformation in Canada. Certified as a Great Place to Work®, we offer a dynamic work environment with great career opportunities. We promote autonomy and decision making.
What sets us apart is our:
- Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishments is part of our culture.-
- A strong national network offering real opportunities to grow: our people make the difference.Among our benefits:
- Flexible group insurance plan customizable to your needs.-
- Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP).-
- Group RRSP with employer contribution and TFSA.-
- Postsecondary Scholarship Program for our employee’s children.-
- Charging terminals available at our facilities.-
- Years of Service Recognition Program.Come build your career with us, a growing network where our people make it happen
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