Volunteer Coordinator

5 months ago


Calgary, Canada Calgary Meals on Wheels Full time

**POSITION TITLE**: Volunteer Coordinator

**REPORTS TO**: Programs Manager

**POSITION TYPE**: Permanent Full-time

**LOCATION**: Calgary, Alberta

**About Us**:
Calgary Meals on Wheels exists to eliminate food insecurity throughout Calgary and promotes health and independence. Each day approximately 4,500 nutritious meals are produced and delivered through an engaged network of employees, volunteers, and donors.

**The Position**:
The Volunteer Coordinator is responsible for ensuring that meal delivery routes are covered by volunteers each day. This involves volunteer scheduling in advance, stewarding more than 370 volunteers, and supporting meal delivery if needed. This meaningful role reports to the Manager of Programs and works closely with the Volunteer Intake Coordinator to deliver a seamless and enjoyable meal delivery experience for our volunteers and clients.

A client-centered approach, excellent time management skills, problem solving skills, and superior communication skills are required to be successful in this role. You enjoy working in a fast-paced environment in an established day-to-day routine and are adaptable as needed. You enjoy working independently at a desk, often on the phone with volunteers and working in a database for much of your day. You are passionate about food security in our community and are drawn to this position because you want to make a difference.

We value a casual, friendly environment that recognizes the importance of work/life balance. Hours are in-office Monday - Friday, 7:30am - 3:30pm.

**What we offer**:

- Full benefit package
- RPP matching
- Free parking
- Hot lunch on Tuesdays and Thursdays (no cost to staff)
- Early dismissal on long weekends when possible
- Robust social committee to facilitate social interaction and deepen a sense of community

**Qualification and Skills**:

- Minimum 2 years of experience in customer service, office administration, data management, or relevant area with demonstrated results. Previous volunteer experience and knowledge of the sector considered an asset.
- Grade 12
- Excellent computer proficiency (Microsoft Office 365, Microsoft Teams & previous CRM / database experience is an asset)
- Excellent interpersonal and conflict resolution skills
- Excellent communication skills, verbal and written
- Excellent attention to detail, clerical, and organization skills
- Clean police check and vulnerable sector search
- Valid driver’s license with clean 5-year driver’s abstract

**To Apply**:
Please send your resume and cover letter (including questions below) ASAP. We thank all applicants; however only those selected for an interview will be contacted.

1. What experience do you have managing data within a database & MS Excel?

2. Describe any professional experience you have working and communicating with older adults, persons with disabilities, or persons facing medical issues.

**Job Types**: Full-time, Permanent

**Salary**: $43,000.00-$45,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Calgary, AB T2C 4S6: reliably commute or plan to relocate before starting work (required)

Work Location: In person


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