Junior HR Technology Solutions Analyst

2 months ago


Toronto, Canada KPMG Full time

Overview:
At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

The position requires basic knowledge of HR processes and practices, a strong aptitude for business systems analysis, systems implementation and maintenance experience, a desire to make a career in HR technology, and the flexibility to adapt to a rapidly changing environment.

What you will do:

- Partner with a Senior Solutions Analyst/Senior Manager on new solutions or enhancements to existing solutions, with low to medium complexity.
- Support business process requirements assessment by participating in requirements gathering sessions with stakeholders and SMEs, documenting outcomes, assessing current and future state processes, conducting gap analysis against system capabilities, and completing risk assessment and impact analyses.
- Develop and use technical knowledge of system configuration and functionality to assess options, best practices, and provide recommendations for solutions to business requirements.
- Design and execute test plans of low to medium complexity, document issues, and liaise effectively with team members/SMEs, developers and/or vendors to troubleshoot and resolve issues.
- Maintain and update documentation on process SOPs, configuration specifications, testing, etc.; develop and deliver end user training on solution functionality, process changes, etc.

What you bring to this role:

- Degree or diploma in Information Technology/Business required.
- 1 to 2 years work experience within an HR or HR Technology environment in a junior business systems analysis role.
- Software skills:

- Intermediate: Microsoft Excel, Word
- Basic: Other Microsoft product family, including Teams, Outlook, Visio, PowerPoint, Project, Access
- Preferred: SQL, Power BI, HTML/CSS
- Developing business analysis and impact analysis skills.
- Strong verbal and written communication skills. Ability to effectively communicate technical concepts to business users in their language.
- Ability to manage work across several systems and projects with competing priorities and timelines, with management guidance.
- Consistent attention to detail to produce accurate and high quality work.
- Strong customer service orientation and interpersonal skills.
- Introductory project management experience as a project team member.

**Providing you with the support you need to be at your best**

Our Values, The KPMG Way:
**Integrity**, we do what is right | **Excellence**, we never stop learning and improving | **Courage**, we think and act boldly | **Together**, we respect each other and draw strength from our differences | **For Better**, we do what matters

**Adjustments and accommodations throughout the recruitment process**

For information about accessible employment at KPMG, please visit our accessibility page.



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