HR Solutions Expert

2 days ago

Toronto, Ontario, Canada KPMG Canada Full time
Overview
KPMG in Canada is a leading professional services firm that helps organizations navigate complex challenges and seize new opportunities. Our Human Resource Technology team is part of Business Enablement Services, delivering high-quality solutions to support the effective use of HR technology applications.

The Junior HR Technology Solutions Analyst plays a key role in this team, working closely with senior members to deliver project and operational support for HR applications. This position requires a solid understanding of HR processes and practices, as well as technical skills in business systems analysis and system implementation.

Responsibilities
- Partner with senior team members to develop new solutions or enhance existing ones, focusing on low-to-medium complexity projects.
- Support business process requirements assessment by participating in stakeholder and SME sessions, documenting outcomes, assessing current and future state processes, conducting gap analysis against system capabilities, and completing risk assessment and impact analyses.
- Utilize technical knowledge of system configuration and functionality to assess options, best practices, and provide recommendations for solutions to business requirements.
- Develop formal requirements and functional/technical specifications documentation, configure systems (PeopleSoft/other HCM applications, iCIMS/other recruiting applications), or partner with vendors and developers to build system solutions.
- Design and execute test plans of low-to-medium complexity, document issues, and collaborate effectively with team members/SMEs, developers, and/or vendors to troubleshoot and resolve issues.
- Maintain and update documentation on process SOPs, configuration specifications, testing, etc.; develop and deliver end-user training on solution functionality, process changes, etc.
- Provide technical support for HR applications by troubleshooting low-to-medium complexity system problems; escalate issues requiring coding program fixes or fixes outside the scope of HR Technology to senior team members.
- Perform basic security and configuration maintenance within HR applications.
- Collaborate and partner effectively with the team in problem-solving and managing work capacity by using team work-intake processes and sharing knowledge across supported applications.

What You Bring
- Degree or diploma in Information Technology/Business required.
- 1-2 years of experience in an HR or HR Technology environment in a junior business systems analysis role.
- Basic knowledge and experience with integrated HR applications (PeopleSoft and/or SAP/SuccessFactors and/or specialized applications, e.g., Recruitment solutions).
- Software skills:
- Intermediate: Microsoft Excel, Word
- Basic: Other Microsoft product family, including Teams, Outlook, Visio, PowerPoint, Project, Access
- Preferred: SQL, Power BI, HTML/CSS
- Ability to think conceptually, problem-solve, and create application solutions to address straightforward business needs.
- Developing business analysis and impact analysis skills.
- Strong verbal and written communication skills to effectively communicate technical concepts to business users in their language.
- Ability to manage work across several systems and projects with competing priorities and timelines, with management guidance.
- Consistent attention to detail to produce accurate and high-quality work.
- Strong customer service orientation and interpersonal skills.
- Introductory project management experience as a project team member.

Salary and Benefits
The estimated salary range for this position is $65,000-$85,000 per year, based on industry standards and location. KPMG Canada offers a comprehensive benefits package, including health and dental insurance, retirement savings plan, and paid time off. We also provide ongoing training and development opportunities to help you grow your career.

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