Microsoft Sales Specialist

3 days ago

Toronto, Canada SoftwareONE Full time

Job Function: Sales Why SoftwareONE?:
For over 30 years SoftwareONE has been the foundation for organizations around the world for their technology solutions. With changes in the market from on-premises to cloud we have always been one step ahead. Underpinning our transitions and evolutions are our seven core values which we expect from all our current employees and look for in our future colleagues. The global nature of our organization allows us to adapt and commit to these values unique to the culture and business needs of each location.

The role:
**Summary**

The Microsoft Sales Specialist is responsible for achieving sales and gross profit goals for an assigned market or specific customer(s) by developing, building, and strengthening long-term relationships with customers, our SoftwareONE Sellers, and Miceosoft. The Microsoft Sales Specialist works in close partnership with their sales counterparts and should drive results in customer retention and new leads/opportunities. This individual must have excellent skills at developing relationships that will allow them to understand the objectives of the customer organization to align the appropriate SoftwareONE Solution and Services. The Microsoft Sales Specialist will in part be measured based on a GP quota aligned to their assigned customers and/or market. The Microsoft Sales Specialist position is located locally in the subsidiary.

**Roles & Responsibilities**:

- Collaborate with SoftwareONE Sellers on strategic high potential customers to develop an account plan to maximize opportunities and generate sales activity and increase gross profit attainment year over year.
- Acts as a key resource for leading industry volume license offerings.
- Assist the Software & Cloud Team Lead and other departments on an as-needed basis with day-to-day tasks and communication within the sales team.
- Maintain partner relationships in order to foster growth and expansion of SoftwareONE footprint within assigned accounts.
- Develop strong knowledge of leading industry trends and SoftwareONE service offerings through on-going training with Microsoft and SoftwareONE Service teams. Should be able to identify and qualify a service opportunity and engage the BDM or Solution Specialist when appropriate.
- Engage in pre-sales activities and drive cross and up selling opportunities.
- Participate in service improvement and development activities.
- Jointly contribute, prepare, and deliver the QBR and customer meetings in conjunction with the Account Team
- Achieve quality benchmarks determined by local leadership.
- Ensure customers are consuming all services they purchase.

LI-Remote

What we need to see from you:
**Knowledge, Skills and Abilities Required**:

- Knowledge of: operational policies and procedures; customer service and sales probing techniques; and developing and maintaining long-term business relationships.
- Ability to: analyze data and customer business process, articulate the business value on complex solutions, articulate service value in the sales process (up and cross sell capability), identify trends and develop recommendations for improvement; research and solve complex, multi-faceted problems; show initiative; maintain a positive attitude; handle large volumes of work and meet tight deadlines; adapt to and embrace change in a rapidly changing environment; lead and mentor by example; maintain and promote good client relations, maintain confidentiality of sensitive information.
- Ability to sell independently and without the involvement of a cBDM or Account Manager. This would require the identification of an opportunity, the qualification and resource requirements through to the close of the sale.
- Skilled in: relationship building; verbal and written communication; problem solving; researching customer and product information; planning, scheduling, and organizing work; multitasking; and time management.
- Exhibit strong executive presence while conducting meetings with partners and customers.

**Qualifications**:

- Proficient in Microsoft software licensing and contract knowledge
- Minimum of 2 years of sales or account management experience
- Highly motivated and results oriented; entrepreneurial spirit.
- Strong presentation, communication, organization, multitasking, and time management skills.
- Solid problem solving and consultative skills required.
- Able to demonstrate proficient use of CRM and upselling customers to SoftwareONE’s offerings.

LI-Remote

What you should really know about us.:
**_ What we offer:_**
- Intensive 3-week, hands-on training program
- Competitive pay with quarterly bonuses
- Learn hands-on from experienced enterprise sales and marketing professionals
- Great career path and expectation that you will move into a field sales role after 12-18 months
- Winning culture and friendly people everywhere
- A remote-friendly organization, with colleagues working remotely either part or full-time

What we expect from our employ

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