Manager, Revenue Services
1 week ago
**Role impact**:
Accountable for oversight and service delivery for all Shared Services Revenue processes and people. Responsible for revenue processes in the Finance services group, with a focus on maintaining accurate client account information and overseeing communications on a regular basis with clients to provide them with current account status and to avoid delinquency.
**What you will deliver**:
**Primary Focus**:
- Work closely with stakeholders from Finance, Operations, FA&A and Tenants
- Accountable for maintaining accounts receivables per company objective standards by ensuring the timely collection of all rents
- Oversee the maintenance of rent roll and associated charges in finance system per lease agreement
- Manage production of and review an up-to-date record of all negligent accounts by preparing a variety of accounts receivable reports and letters such as, but not limited to, account statements and correspondence to each tenant, doubtful accounts, write-offs, and proof of claims
- Provide oversight to processing of all client billings, rental notices and parking income including year-end notices through finance systems on a timely and accurate basis and forward to all clients to ensure the availability of all relevant information and to limit the possibility of outstanding accounts
- Develop and maintain good working relationships with critical internal and external clients
- Oversee responses to inquiries from clients by working with Lease Administration to ensure accuracy of billings addressing discrepancies and making necessary adjustments
- Consolidate, analyze and issue company sales reports to Executive team
- Oversee Sales Audits, reviews findings and follow up with Tenants on action items where necessary, ensure cost of audit is charged back where appropriate
- Coordinate and manage monthly tasks including but not limited to estimate reconciliation, post-closing cash report, percentage rent billings, percentage rent accruals and tenant charge backs and liaise with stakeholders creating process improvements where necessary
- Oversee the preparation of 5th of the month analysis of outstanding Rent to ensure company objectives have been met
- Manage accounts receivables comment reports by ensuring status of outstanding amounts have been categorized by type allowing effective management of outstanding amounts by reviewing Rent Rolls, Billings and Tenant Lease documents for compliance
- Train and manage Revenue Coordinator on company policies and procedures, reviewing their work, and providing feedback to achieve efficiencies and effectiveness of Accounting Principles
- Oversee year end billing distribution ensuring timely issuing
- Management of Tenant Portal subscriptions ensuring training support is provide to Tenant
- Coordinate and prioritizes through communication with accounting team, setting deadlines and making decisions to enable the Operational and Accounting Shared Services teams to meet their goals
**Supervisory Responsibilities**:
Through the provision of regular feedback in the form of status meetings, objective setting sessions, performance appraisals, coaching and counseling, and formal presentations:
- Review and oversee work performed by Lease Admin analysts for accuracy and quality
- Provide training, support and coaching to other Shared Services team members, Finance team and other stakeholders as needed
**Functional Responsibilities**:
- Review of revenue related journal entries for all activity and transactions to ensure in accordance with accounting policies and internal control requirements
- Participate in Finance Services team by helping other members with decision making to allow the shared services team to meet its responsibilities
- Ensure documentation to support transactions and activities is in accordance with company policies and requirements
- Ensure that key controls over Revenue are operating effectively for their team
- Input to design of consolidated reports as required
**What your strengths are**:
- Excellent interpersonal and communication skills
- Strong analytical, organizational and administrative skills
- Exceptional attention to detail and ability to produce high quality reports
- Ability to work with mínimal supervision and to interact at all organizational levels
- Strong time management skills and ability to manage multiple tasks at one time
- Knowledge of revenue-related Accounting principles under IFRS (International financial reporting standards)
- Computer literate and proficient in use of Yardi, Microsoft suite, and Google Suite
**What you need to succeed**:
- University degree in Finance, Accounting, Commerce, or Business, CPA accreditation or progress towards designation is a plus
- Minimum 4 years in a managerial role
- 5 years’ experience in an Accounting or Billings position
- Experience in Real Estate and/or Property Management
- Fully literate with real estate accounting policies and procedures
**Why you should join
-
Revenue Manager
2 weeks ago
Toronto, Canada DoubleTree by Hilton Toronto Downtown Full timeJob Title: Revenue Manager Hotel: DoubleTree by Hilton Toronto Downtown Reports to: General Manager Job Summary: Key Responsibilities: 1. Revenue Strategy and Planning: - Develop, implement, and monitor comprehensive revenue strategies to drive hotel revenue growth and optimize profitability. - Conduct market research and analyze competitor data to stay...
-
Revenue Manager
7 months ago
Toronto, Canada Enghouse Full timeReady to take your career to the next level with a global organization? At Enghouse our team is growing! We are currently looking for a Revenue Manager for our finance team. **Who we are**: Enghouse is a leading global provider of software and services specializing in customer engagement, communication, and collaboration solutions. With a strong focus on...
-
Revenue Manager
6 months ago
Toronto, Canada 1 Hotel Toronto Full timeOverview: **Grow with us...** Life at SH is based on a simple idea: the world is beautiful and we want to keep it that way, through responsible, forward-looking financial plans that make the most of our dollars and advance our mission. The SH Revenue team is one of the main secrets behind our brand’s success. It’s a group of math geniuses, accounting...
-
Revenue Manager
4 weeks ago
Toronto, Canada Chelsea Hotel Full timeJob Summary - **_Purpose_*** - Working closely with the Director of Revenue, the Revenue Manager has a key role in the achievement of the hotels’ budgeted rooms’ revenue. to implement revenue management strategies and processes in order to optimize and maximize hotel revenues. The incumbent works closely with the Director of Revenue, the sales teams,...
-
Revenue Manager
7 months ago
Toronto, Canada Accor Full timeCompany Description For over 91 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Commonwealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a...
-
Revenue Manager
4 weeks ago
Toronto, Canada Chelsea Hotel, Toronto Full timeJob Summary . Purpose Working closely with the Director of Revenue, the Revenue Manager has a key role in the achievement of the hotels’ budgeted rooms’ revenue. to implement revenue management strategies and processes in order to optimize and maximize hotel revenues. The incumbent works closely with the Director of Revenue, the sales...
-
Revenue Manager
2 weeks ago
Toronto, Canada Chelsea Hotel Full timeJob Summary . Purpose ...
-
Revenue Manager
7 months ago
Toronto, Canada TimePlay Inc Full timeYOUR PLATFORM TimePlay Inc. is an award-winning software entertainment company with a deep history of awakening audiences with interactive games. We transform mobile devices into game controllers, empowering participants to engage with content on secondary screens in real-time. Our mission is to develop and deliver fun, interactive, and innovative large...
-
Revenue Operations Manager
2 weeks ago
Toronto, Canada SysAid Technologies Full timeSysAid, a pioneering SaaS company in Enterprise Service Management, is celebrated for innovation and industry leadership. Featured in Gartner's ITSM Magic Quadrant and honored with AWS's Rising ISV Star Award, we serve 4,000+ clients spanning 140 countries, impacting over 9 million daily users. Our commitment? Revolutionizing Enterprise Service Management...
-
Regional Revenue Manager
6 months ago
Toronto, Canada InnVest Hotels Full time**THE OPPORTUNITY**: REGIONAL REVENUE MANAGER REPORTS TO VICE PRESIDENT, REVENUE OPTIMIZATION & STRATEGIES **THE COMPANY**: With over 80 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost...
-
Revenue Manager
6 months ago
Toronto, Canada Kimpton Saint George Full time**THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels. Our company culture is built on collaboration. A nimble team where everyone has a voice at the table and an...
-
Project Coordinator
7 months ago
Toronto, Canada Revenue Management Labs Full time**Project Coordinator - 4 Month Contract** **About Revenue Management Labs** At Revenue Management Labs, we are a distinguished boutique management consulting firm specializing in Pricing and Revenue Management. We are dedicated to delivering customized solutions and practical execution strategies that maximize long-term revenue and profitability for our...
-
Revenue Operations Manager
3 weeks ago
Toronto, Canada SysAid Full timeSysAid, a pioneering SaaS company in Enterprise Service Management, is celebrated for innovation and industry leadership. Featured in Gartner's ITSM Magic Quadrant and honored with AWS's Rising ISV Star Award, we serve 4,000+ clients spanning 140 countries, impacting over 9 million daily users. Our commitment? Revolutionizing Enterprise Service Management...
-
Revenue Operations Manager
3 weeks ago
Toronto, Canada SysAid Full timeSysAid, a pioneering SaaS company in Enterprise Service Management, is celebrated for innovation and industry leadership. Featured in Gartner's ITSM Magic Quadrant and honored with AWS's Rising ISV Star Award, we serve 4,000+ clients spanning 140 countries, impacting over 9 million daily users. Our commitment? Revolutionizing Enterprise Service Management...
-
Revenue Manager
4 months ago
Toronto, Canada Manga Hotel Group Full timeRevenue ManagerManga Hotel GroupManga Hotel Group is a privately held Canadian company involved in the acquisition, development and management of real estate with a focus on high quality hotels affiliated with prestigious brands such as Marriott, Hilton, Hyatt, and InterContinental Hotel Group. Currently, Manga Hotels owns and operates 31 hotels with over...
-
Director, Revenue Management
7 months ago
Toronto, Canada Chelsea Hotel Full timeJob Summary Under the direction of the General Manager, and in close association with the Director of Sales, the Director of Revenue is responsible for the ongoing revenue management of the hotel. While maximizing room rate and occupancy, the Director, Revenue Management also provides revenue generating strategies to achieve overall RevPar goals. The...
-
Revenue and Reservations Manager
6 months ago
Toronto, Canada The Hazelton Hotel Full timeIn this role, you will collaborate with the Director of Revenue and Reservations to drive revenue and profit using rational, disciplined decision-making processes, while managing risk under current and anticipated market conditions. This highly collaborative position is key to the development and implementation of effective product, price, inventory, and...
-
Senior Revenue Manager
7 months ago
Toronto, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...
-
Growth Marketing Specialist
4 weeks ago
Toronto, Canada Revenue Management Labs Full timeJob Title: Growth Marketing Specialist Location: Toronto, ON About Us: Revenue Management Labs is a boutique management consulting firm that specializes in developing and executing practical pricing solutions to maximize long-term revenue and profitability for clients. Our focus is on bringing customized solutions, practical execution, and internal...
-
Senior Revenue Manager
5 months ago
Toronto, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...