Help Desk Support

2 weeks ago


Brampton, Canada SUKH DHANOA REPAIR LTD Full time

As the Level 1 Helpdesk, you will be the first point of contact and resolution for any new app issues for existing clients.

Resolving L1 Service Desk requests promptly

Display a high level of customer service to all stakeholders

Logging all incidents and service requests and manage IT escalations

Collaborating with relevant vendors and support partners

Troubleshooting and support for the new app and how to use it

**Skills**:
Strong customer service skills

Excellent time management and organisational skills

Data Entry Skills

Strong Communication skills

**Job Types**: Full-time, Part-time
Part-time hours: 25 per week

**Salary**: $27.22-$31.13 per hour

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

Expected start date: 2023-04-16


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