Jobs: help desk technical support

**About the Organization** Are you interested in making a difference? Are you looking to instill hope and inspire change? Your Support Services Network (YSSN) is a non-profit charitable organization that offers competitive compensation packages. We also know that a job is more than a pay cheque. We offer our staff the opportunity to work together to make a...

Boston Pizza International has been recognized as one of Canada’s 50 Best Managed Companies since 1994. Serving more than 40 million guests annually, Boston Pizza International Inc. is Canada’s No. 1 casual dining brand with more than 380 restaurants in Canada and more than $1 billion in sales. Boston Pizza has for decades enjoyed a significant takeout...

The Help Desk IT Support Technician is responsible for providing remote and on-site technical support to users in an efficient and accurate manner. Help Desk is the front line and responsible for solving basic technical problems. The Help Desk’s objective is to quickly identify a customer’s issue and resolve basic desktop issues with that...

Reporting to the Manager of Information Technology, the help desk support logs, investigates and resolves front line user technical problems. **Qualifications**: - Equivalent to Community Collegediploma in a computer studies. - Over six (6) months of previous experience in a related field or equivalent education/courses. - Strong technical knowledge of...

Location Address: Scarborough - 2 weeks training onsite and then Hybrid work model (4 days onsite per month) Contract Duration: 1 year Possibility of extension: Yes Conversion to FTE: Based on performance + vacancy Number of Positions: 1 Schedule Hours: Monday Friday – Either 9:30 am 5:30 pm, 10:30-6:30 pm or 11 am - 7 pm. Late shift rotation (12 pm -...

**OUR STORY** **THE OPPORTUNITY** **WHAT YOU WILL DO** - Act as the initial point of contact for IT technical support. - Solve a wide range of issues and requests including, but not limited to user account setup and maintenance, I.T. ticketing system, system updates, antivirus, backups, networking, system imaging, video conferencing, printers/copiers,...

Location Address: Scarborough - 2 weeks training onsite and then Hybrid work model (4 days onsite per month)Contract Duration: 1 yearPossibility of extension: YesConversion to FTE: Based on performance + vacancyNumber of Positions: 1Schedule Hours: Monday Friday – Either 9:30 am 5:30 pm, 10:30-6:30 pm or 11 am - 7 pm. Late shift rotation (12 pm - 8 pm)...

Who can apply: Persons residing in Canada living in the city of Gatineau/Ottawa or nearby Type of contract: Casual contract opportunity (90 working days) **Requirements**: Bilingual imperative (English & French) - comparable to government BBB Must be eligible for reliability security clearance or already have security clearance Minimum of 1 years of...

Who can apply: Persons residing in Canada living in the city of Montreal or nearby Type of contract: Casual contract opportunity (90 working days) **Requirements**: Bilingual imperative (English & French) - comparable to government BBB Must be eligible for reliability security clearance or already have security clearance Minimum of 1 years of direct...

This role includes the following responsibilities: Takes ownership of issues and ensures customer satisfaction Provides support and guidance to end users in the use of IA’s PC and telecommunication services Assigns more complex problems to 2nd Level support for advanced solutions Identifies efficiencies to make IA’s PC environment easy to use, manage and...

**Overview** **Responsibilities** - Resolve user-reported issues using available tools and following procedures and policies for the handling of support cases. - Provide targeted user training that equips end-users with the skills necessary to follow troubleshooting guides and resolve basic technical problems. - Conduct daily system checks of boardroom...

Job OverviewThe Help Desk Lead thrives in a collaborative environment and is passionate about optimizing processes to better serve our clients and enhance the overall experience for our team. As a hands‑on supervisory role, the Help Desk Lead actively participates in resolving escalated technical support activities and leads by example, while supervising...

Job OverviewThe Help Desk Lead thrives in a collaborative environment and is passionate about optimizing processes to better serve our clients and enhance the overall experience for our team. As a hands‑on supervisory role, the Help Desk Lead actively participates in resolving escalated technical support activities and leads by example, while supervising...

Responsibilities: - Provide technical support and troubleshooting for computer hardware, software, and networking issues. - Install, configure, and maintain computer systems and peripherals. - Set up and troubleshoot network connections, including firewalls and VPNs. - Respond to user inquiries and provide timely resolution to IT-related problems. -...

SupercityOS provided pay range This range is provided by SupercityOS. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range CA$60,000.00/yr - CA$70,000.00/yr Job Overview The Help Desk Lead thrives in a collaborative environment and is passionate about optimizing processes to better serve our...

SupercityOS provided pay range This range is provided by SupercityOS. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range CA$60,000.00/yr - CA$70,000.00/yr Job Overview The Help Desk Lead thrives in a collaborative environment and is passionate about optimizing processes to better serve our...

Job Overview  The Help Desk Lead thrives in a collaborative environment and is passionate about optimizing processes to better serve our clients and enhance the overall experience for our team. As a hands-on supervisory role, the Help Desk Lead actively participates in resolving escalated technical support activities and leads by example, while supervising...

**Help Desk Training Support Specialist** **Contract - 14 Months** On-Site - The Bishop Strachan School “BSS” has been a leader in girls’ education since 1867. We help talented girls become fearless women who are able to navigate the world with intellectual curiosity, agility, and compassion. We teach them to find purpose, feel confident, and speak...

Priority may be given to the following designated employment equity groups: women, Indigenous peoples* (First Nations, Inuit and Métis), persons with disabilities and racialized persons*. - The _Employment Equity Act_, which is under review, uses the terminology Aboriginal peoples and visible minorities. **City**: Ottawa **Organizational Unit**: Client...

**Dental IT Field and Help Desk Technician** Dr Support Pros Inc. is a computer support company specializing in the dental industry. Dr Support Pros Inc. manages all aspects of its business from Toronto, Burlington, Cambridge and Halifax, with its head office located in Pickering, ON. We take pride in being a leader in the support of medical and dental...