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help desk analyst
2 months ago
- Education: No degree, certificate or diploma
- Experience: 7 months to less than 1 yearTasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate softwareWork conditions and physical capabilities
- Fast-paced environmentPersonal suitability
- Accurate
- Initiative
- Organized
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 35 hours per week
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Brampton, Canada 6 Digital Marketing Agency Inc. Full timeEducation: No degree, certificate or diploma - Experience: 7 months to less than 1 year **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and...
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