Co-op Student- Service Desk Analyst

2 weeks ago


Brampton, Canada Peel Regional Police Full time

**Responsibilities**

**RESPONSIBILITIES**:

- Assist in responding to initial reports of technology incidents, service requests and how-to-inquiries
- Assist Service Desk Analysts in recording and tracking service requests and inquiries from initial contact to final resolution
- Assist with initial assessment and diagnosis and first level troubleshooting and resolution of incidents
- Refer incidents to second level support. Updates and maintains the service desk incidents, problems and knowledge database
- Keep the customer informed regarding the status and progress of their calls, completing the formal conclusion of calls including monitoring customer satisfaction
- Assist in the maintenance of Service Desk procedures and processes and provides content to the knowledge base system
- Ocasionally, under the direction of the Service Desk Analyst prepares required reports on Service Desk activities Perform additional duties as assigned

**Qualifications**

**QUALIFICATIONS**:

- Pursuing a degree/diploma in Computing Technology or related field of study
- Intermediate proficiency in MS Office (Word, Excel, PowerPoint, Access and Outlook)
- Effective oral communication and interpersonal skills
- Demonstrated analytical and problem solving skills
- Demonstrated organisational skills
- Ability to work effectively in a highly confidential and sensitive environment



  • Brampton, Canada Maple Lodge Farms Full time

    Maple Lodge Farms is Canada’s largest independently owned poultry processor. It engages in processing and supplying chicken products in Canada and internationally. It offers bacons, deli chicken meats, sliced packaged meats, fresh seasoned chicken, frozen boxed meats, and wieners. Maple Lodge Farms, Ltd. was founded in 1955 and is based in Brampton,...


  • Brampton, Canada Maple Lodge Farms Full time

    Description Maple Lodge Farms is Canada’s largest independently owned poultry processor. It engages in processing and supplying chicken products in Canada and internationally. It offers bacons, deli chicken meats, sliced packaged meats, fresh seasoned chicken, frozen boxed meats, and wieners. Maple Lodge Farms, Ltd. was founded in 1955 and is based...


  • Brampton, Canada Sheridan College Full time

    Reporting directly to the Associate Director, Cooperative & Career Education, the incumbent’s role is to facilitate the success of co-op, using teaching methodologies, to develop and deliver career planning and job search courses and to assist students, both individually and in a classroom environment, as they prepare to enter the workforce. The incumbent...

  • Co-op Student

    1 month ago


    Brampton, Canada Peel Regional Police Full time

    **Responsibilities** **RESPONSIBILITIES**: - Assist technicians with general duties - Tire maintenance - Clean and fuel vehicles - Assist with commissioning and decommissioning of new and pre-owned vehicles - Parts inventory including stocking shelves - Perform housekeeping duties - Perform additional duties as...


  • Brampton, Canada Peel Regional Police Full time

    **Responsibilities**: **RESPONSIBILITIES**: Assist technicians with general duties Tire maintenance Clean and fuel vehicles Assist with commissioning and decommissioning new and pre-owned vehicles Parts inventory including stocking shelves Perform housekeeping duties Perform additional duties as assigned **Qualifications**: **QUALIFICATIONS**: Pursuing a...


  • Brampton, Canada City of Brampton Full time

    **Job Description**: **JOB TITLE**:Assistant Asset Management Data Analyst - Co-op **DEPARTMENT**:Public Works and Engineering **NUMBER OF POSITIONS**:2 **JOB STATUS & DURATION**:Temporary 4-Months **HOURS OF WORK**:35 hour workweek **LOCATION**:Hybrid Model - when working onsite, you will report to the location of West Tower. **HOURLY RATE**:Year 1:...


  • Brampton, Canada City of Brampton Full time

    **Job Description**: **JOB TITLE**:Assistant Asset Management Data Analyst - Co-op **DEPARTMENT**:Public Works and Engineering **NUMBER OF POSITIONS**:2 **JOB STATUS & DURATION**:Temporary 4-Months **HOURS OF WORK**:35 hour workweek **LOCATION**:Hybrid Model - when working onsite, you will report to the location of West Tower. **HOURLY RATE**:Year 1:...

  • Technology Co-op

    1 month ago


    Brampton, Canada SPS COMMERCE Full time

    Description: **Technology CO-OP** SPS Commerce is hiring engineering CO-OP students for our student programs. These CO-OP students will work as part of our larger technology team of over 300 people around the globe. Our engineering teams collaboratively develop and advance the world's largest retail network using modern cloud-based solutions. SPS Commerce...


  • Brampton, Canada Rogers Communications Full time

    Our Digital & Technology team wakes up every day with one goal in mind - to connect Canadians to the people and things that matter most. Collectively, we’re proud to support 30 million Canadians each month. We manage a robust portfolio that champions the leading edge of technology and media. We drive projects that expand connectivity to underserved...


  • Brampton, Canada City of Brampton Full time

    **Job Description**: **JOB TITLE**:Facilities Maintenance - Co-op **DEPARTMENT**:Public Works and Engineering **NUMBER OF POSITIONS**:1 **JOB STATUS & DURATION**:Contract, Temporary **HOURS OF WORK**:35 hour workweek **LOCATION**:Hybrid Model - when working onsite, you will report to the location of West Tower. **HOURLY RATE**:Year 1: $19.48; Year 2:...


  • Brampton, Canada MDA Full time

    Job Details Description Building the space between proven and possible, MDA Space (TSX:MDA) is a trusted mission partner to the global space industry. A robotics, satellite systems and geointelligence pioneer with a 55-year+ story of world firsts and more than 450 missions, MDA Space is a global leader in communications satellites, Earth and...


  • Brampton, Canada Vercrop Agriculture Corporation Full time

    **About us** Vercrop is an indoor vertical farming, crop research, and crop bio-security software company. We grow and supply zero residues, zero pesticides, and disease-free herbs and medicinal crops for Pharmaceutical, Nutraceutical Industries, Food Manufacturers, and Retailers. Our AI technology controls and monitors each growth parameter 24/7, and our...

  • Service Desk Analyst

    4 weeks ago


    Brampton, Canada Konica Minolta Full time

    Join IT Weapons, a division of Konica Minolta Business Solutions (Canada) Ltd. - a leading managed IT services, cloud solutions and consulting firm that has won over 30 awards for service excellence and technical leadership and is ranked among the top 50 IT service providers in North America. We are looking for a Service Desk Analyst to join our dynamic and...


  • Brampton, Canada Airwork Full time

    We have an opening for an IT Service Desk Analyst for 5 days a week in Brampton at a fast growing Reefer installation company. You will be a point of contact for users in the organization for IT related problems. **Location** Brampton near Intermodal Dr and Goreway Dr **Time** 8 hour shifts 5 days a week, Mon - Fri Requires occasional on-call...


  • Brampton, Canada City of Brampton Full time

    **Job Description**: **JOB TITLE**:Infrastructure Planning Assistant - Co-op **DEPARTMENT**:Public Works & Engineering **NUMBER OF** **POSITIONS**: 1 **JOB STATUS & DURATION**: Temporary Co-Op **HOURS OF WORK**:35 hour workweek **LOCATION**:Williams Parkway Operations Centre **HOURLY RATE**: ***Year 1 $19.48/hr Year 2 $20.41/hr Year 3 $22.03/hr Year...


  • Brampton, Canada City of Brampton Full time

    **Job Description**: **JO** **B TITLE**:Facilities Services and Operations - Co-op **DEPARTMENT**:Public Works and Engineering **NUMBER OF POSITIONS**:1 **JOB STATUS & DURATION**:Contract, Temporary **HOURS OF WORK**:35 hour workweek **LOCATION**:Hybrid Model - when working onsite, you will report to the location of City Hall, West Tower. **HOURLY...


  • Brampton, Canada MacDonald Dettwiler & Associates Inc. Full time

    Building the space between proven and possible, **MDA Space** (TSX:MDA) is a trusted mission partner to the global space industry. A robotics, satellite systems and geointelligence pioneer with a 55-year+ story of world firsts and more than 450 missions, **MDA Space** is a global leader in communications satellites, Earth and space observation, and space...


  • Brampton, Canada IKO Full time

    Description We are currently seeking a Co-Op student to join our Logistics team. We are looking for a student who is available to start May 6th, 2024, for a duration of 4 or 8 months. This position is 100% in-person at the job site located at 84 Orenda Road in Brampton, Ontario. We appreciate all interest in IKO Industries Ltd. and this position,...

  • Co-op Student

    1 month ago


    Brampton, Canada Peel Regional Police Full time

    **Responsibilities** **RESPONSIBILITIES**: - Shadowing the Cadet and their duties assigned to Court Services - processing officer court cards, data entry of the court cards, and any corrections as required - Answering the general phone line regarding court appearances and assisting the public with the court process, location for court appearances, and...

  • Co-op

    1 month ago


    Brampton, Canada Coca-Cola Canada Bottling Limited Full time

    Facility Location - Brampton Work Location - CUST_primaryWorkLocation Posting Locations - Brampton, ON Department - Alternative Route To Market Job Function - Sales and Marketing Employee Type - Contractor Salaried Shift/Hours - **About Us**: **_ Proudly Canadian and Independently Owned, we are Coke Canada Bottling!_** Coke Canada Bottling is Canada's...