Sales and Retention Manager
1 month ago
We are seeking an experienced Retention Manager to guide clients through a seamless investment experience. In this role, you will be responsible for designing and executing strategies aimed at improving the customer trading experience, reducing client losses, and fostering long-term relationships. You’ll work collaboratively across financial markets and departments to ensure an optimized, impactful customer journey.
Key Responsibilities:
- Develop and implement retention strategies that enhance client investment experiences.
- Analyze customer and market data to identify trends and provide actionable insights.
- Partner closely with sales and other teams to continuously improve the customer experience.
- Create and execute programs that help reduce client losses and drive profitability.
**Requirements**:
- Proven experience in a retention, customer sales, or similar role within the investment or financial services industry.
- Strong analytical skills with the ability to interpret data and provide insights.
- Excellent communication and interpersonal skills, with the ability to collaborate across functions.
- Ability to lead teams and implement results-driven strategies effectively.
Why Join Us?
We are committed to fostering a supportive work environment where your skills and ideas are valued. This is a unique opportunity to make a meaningful impact, work with an innovative team, and advance your career in financial services.
If you’re passionate about enhancing customer investment experiences and thrive in a data-driven environment, we’d love to hear from you
Pay: $4,000.00-$10,000.00 per month
Additional pay:
- Bonus pay
- Commission pay
**Education**:
- Secondary School (preferred)
**Experience**:
- B2B sales: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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