Director, Management Services
1 month ago
**The Company**
Commonwealth of Learning (COL) helps governments, institutions and organizations expand the scale, efficiency and quality of learning by using appropriate open, distance and technology-based approaches. It is financed by voluntary contributions from Commonwealth Member States.
Hosted by the Government of Canada with headquarters in Burnaby, British Columbia, COL is the world’s only intergovernmental organisation solely concerned with the promotion and development of distance education and open learning.
The organisation is governed by a distinguished Board of Governors whose membership of up to 17 hail from around the Commonwealth and bring leadership and expertise in a wide range of areas.
COL’s greatest impact is in supporting efforts to provide Commonwealth citizens greater access to quality education and training through open, distance and technology-enabled learning, thereby allowing them to benefit from improved livelihoods, greater gender equity and overall economic, social and cultural development leading to sustainable development.
COL is committed to promoting equitable access to quality lifelong learning for all - believing, in effect, that access to learning opportunities will lead to progress in achieving sustainable development.
COL values and maintains an organisational culture that is respectful, ethical and fair. In line with this commitment, COL has in place a policy on Safeguarding to help keep all persons with whom it works and comes into contact with through its work safe from any form of sexual exploitation, abuse and harassment. COL’s Anti-Fraud Policy sets out the commitment to promoting a culture of integrity and transparency throughout the organisation where fraud and corruption will not be tolerated. COL enables individuals to report illegal, dishonest, or fraudulent activity in good faith and will be protected against retaliation or fear of retribution as outlined in COL’s Policy on Whistle Blowing.
**Purpose of the Position**
Reporting to the President & Chief Executive Officer, the Director, Management Services (DMS) is the executive responsible for a diverse portfolio of management support services comprising finance, human resources, information technology services, enterprise risk management, governance, and facilities management. With the mandate to enable, lead, and advance the health, efficiency, and effectiveness of COL's comprehensive resources (financial, people, and information technology) and processes, the DMS provides proactive strategic leadership to deliver client-centric, service-oriented services that facilitate and enable the successful achievement of COL's mission and vision.
**Key Responsibilities**
**Leadership and Governance**
- The DMS is a member of the Executive Team and collaborates with the President, the Vice President (VP), and the Director, Strategy and Engagement (DSE), in the planning and implementation of core initiatives in support of the mission and strategic direction of COL.
- In collaboration with the President, the DMS supports and provides advice to the Board of Governors and its sub-committees, including the preparation of board packages, minutes, and agendas.
- Develops support service strategies that align with COL's Strategic Plan and oversees the streamlining of procedures, processes, and effective data integration to create proactive, innovative, and client-centric services and supports.
**Strategic Planning**
- Working with the Executive Team, engage in horizon scanning to identify emerging opportunities, risks, or changing needs/demands that impact COL's set objectives with the object of fostering COL's responsiveness and agility.
- In collaboration with the Vice-President and the Director, Strategy and Engagement, lead effective business planning processes to support resource allocation and the annual budget process.
- In collaboration with the Vice-President and the Director, Strategy and Engagement, support the development of COL's Organisational Performance Measurement and Management framework, to ensure that the organisational performance framework integrates well with the individual Performance Management framework.
**External Relationships**
- The DMS is a strong advocate for open, distributed and online education and maintains ongoing liaisons with international peers as well as various consultants and external stakeholders, partners and Member States. Also maintaining a strong relationship with our host country, via Global Affairs Canada, and significant service providers.
**Financial Services**
- Plan and manage all aspects of the treasury and financial services function including: the preparation and coordination of financial plans, resource allocation, and the annual budget process in collaboration with the President and the Vice-President;
- forecasting; and monitoring and reporting on expenditure, variance from budget and financial position.
- Oversee COL's financial control frame
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