![Milk Mocha Bear](https://media.trabajo.org/img/noimg.jpg)
Administrative Assistant and Customer Service
3 weeks ago
**Responsibilities**:
- Customer Service:
- Be a champion of the customer service experience; demonstrating exemplary customer interactions, issues management, and one-contact resolution. Actively seek to achieve customer satisfaction in all customer exchanges.
- Facilitate order placements, resends and returns.
- Keep customers informed about order status, shipping details, and any potential delays.
- Act as a liaison between customers and internal teams to ensure seamless communication and resolution of issues.
- Accurately documenting customer interactions and transactions in the company's system.
- Actively stay up-to-date with new product launches, marketing campaigns and website changes, collaborating closely with the Marketing Lead. This includes promptly communicating and implementing updates to provide customers with accurate and current information.
- Collaborate with Customer Service Lead to improve customer service procedures.
- Administrative Support:
- Perform general administrative tasks, including bookkeeping, file management, and document preparation.
- Monitor and track inventory of shipments of convention pallets and new products and provide regular updates to internal teams.
- Optimize administrative processes.
- Assist with additional tasks and projects as needed to support team goals including warehouse packing during major launches.
**Qualifications**:
- High school diploma or equivalent required.
- 1-2 years of previous experience in customer service.
- 1-2 years of previous experience in administrative roles.
- **Excellent communication skills, both written and verbal.**:
- Strong organizational and multitasking abilities.
- Proficient in Google Suite, MS Office Suite and basic office software.
- Detail-oriented with a proactive and positive attitude.
- Flexibility to adapt to changing priorities, manage and balance a variety of interests and objectives.
- Ability to accept constructive criticism and able to adapt to growing changes.
- Ability to deal with difficult situations, customers and problems.
- Previous Bookkeeping/Quickbooks experience would be an asset.
**Salary**: $39,000.00-$45,000.00 per year
**Benefits**:
- Dental care
- Extended health care
- Paid time off
- Store discount
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
**Education**:
- Secondary School (preferred)
**Experience**:
- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Ability to Commute:
- Sherwood Park, AB (required)
Work Location: In person
-
Customer Assistant
2 weeks ago
Sherwood Park, Canada Strathcona County Full time**This posting is for 1 temporary full-time position up to 12 months The Customer Assistant provides customer service to a high volume of telephone, online and in-person inquiries from internal and external customers and contractors. The position provides information on various Utilities department services, schedules appointments for service calls, liaises...
-
Administrative Assistant
3 weeks ago
Sherwood Park, Canada Strathcona County Full timeThe Administrative Assistant plays a vital role in providing administrative support to Planning and Development Services at Strathcona County. This position delivers administrative support to the Land Development Engineering Branch by drafting correspondence, preparing presentation materials, Council reports, issue briefs, as well as meeting minutes and...
-
Administrative Assistant
4 weeks ago
Sherwood Park, Canada Silvester Enterprises Full timeSilvester Enterprises is a septic and water installation service company. We are committed to providing the highest quality customer service through excellent workmanship, meeting or exceeding provincial standards and developing a workplace that encourages and supports employees. A position currently exists for an Administrative Assistant with a 30-40 hour...
-
Administrative Assistant
3 weeks ago
Sherwood Park, Canada The Bridal Fantasy Group Full time**Responsibilities and Duties** The Administrative Assistant will ensure efficient support for The Bridal Fantasy Group’s diverse clients across Western Canada through excellent customer-service interactions with our clients and other staff members. This role will also be responsible for managing Bridal Fantasy Group’s social media channels. In this...
-
Customer Assistant, Utilities
3 weeks ago
Sherwood Park, Canada Strathcona County Full time**This posting is for 1 temporary full-time position up to 9 months** The Customer Assistant is an essential part of Strathcona County’s Utilities team, this role provides customer service to a high volume of telephone, online and in-person inquiries from internal and external customers and contractors. The position provides information on various...
-
Administrative Assistant
2 weeks ago
Sherwood Park, Canada Strathcona County Full timeWe are looking for a talented administrative professional to join our team! This position provides confidential administrative assistance to the Intergovernmental Affairs branch to ensure efficient operation. The Administrative Assistant acts as a liaison between Intergovernmental Affairs, the Office of the Chief Commissioner, the Office of the Mayor, the...
-
Administrative Assistant
4 weeks ago
Sherwood Park, Canada Heartland Housing Foundation Full timeHeartland Housing Foundation serves over 900 households in Fort Saskatchewan & Strathcona County as a not-for-profit housing management body and the administrators for provincially funded rent supplement programs. We operate 12 properties, including affordable lodges, rent-geared-to-income seniors housing, and near market housing for all ages. Heartland...
-
Administrative Assistant
3 weeks ago
Sherwood Park, Canada Sherwood Motorcars Full timeSherwood Motorcars is looking to add a administrative assistant to their growing team. We're seeking someone who is highly organized, enjoys customer service, and excels at administrative tasks. This role will involve you working directly with the accounting team splitting your time between reception/front desk and assisting the accounting department with...
-
Administrative Assistant
3 days ago
Sherwood Park, Canada RJ Homes Full time'''Responsibilities''' - Greet and assist visitors, providing excellent customer service and maintaining a professional demeanor at all times - Basic level understanding on Real Estate - Contract proficent - Answer and direct phone calls, taking messages as necessary - Perform general clerical duties, including photocopying, faxing, mailing, and filing -...
-
Administrative Assistant
2 days ago
Sherwood Park, Canada Strathcona County Full timeThe Administrative Assistant I provides professional, senior administrative support to Managers in a high-volume department while working with a high degree of independence to proactively ensure that the needs of Managers within the department are met. This position will support the Central Services, Facility Planning and Facility Projects, Design and...
-
Administrative Assistant
3 weeks ago
Sherwood Park, Canada Revolution Fire Protection Ltd. Full time**A locally owned fire protection company is currently seeking a full time Administrative Assistant to join their team.** **Responsibilities**: - Provide administrative support to team members - Client communication including job scheduling and logistics - Data entry of reports - Keeping the office organized and supplies stocked - Reception duties as...
-
Administrative Assistant I
2 weeks ago
Sherwood Park, Canada Strathcona County Full timeReporting to the Manager, Land Management Services, the Administrative Assistant I is responsible for providing administrative assistance to support the Manager in ensuring the efficient, day-to-day operations of the Land Management Services branch. This position is actively involved in assisting the Manager and Land Management Services staff in meeting...
-
Administrative Assistant
4 weeks ago
Sherwood Park, Canada A&B Rail Services Full time**This is a 6-month contract with the possibility of extension.** As an Administrative Assistant, the job provides a wide range of administrative and support services to the Office, reporting to the General Manager of Operations. **KEY RESPONSIBILITIES**: Account Payable tasks, such as; fulfilling Purchase Order Requests from field employees,...
-
Administrative Assistant
6 days ago
Sherwood Park, Canada Strathcona County Full timeJoin our dynamic Project Construction and Engineering team as an Administrative Assistant where you will play a key role in supporting high-impact infrastructure projects! In this fast-paced role supporting the Manager of this branch, you’ll be the backbone of our operations—coordinating with elected officials, executives, regional partners, and industry...
-
Administrative Assistant
4 weeks ago
Sherwood Park, Canada Boreal Land Services Ltd. Full time**ADMINISTRATIVE ASSISTANT** Boreal Land Services Ltd. is a full-service Land, Regulatory & Reclamation consulting company based in Sherwood Park, Alberta. We are currently seeking an individual to fill a position as an Administrative Assistant. In this position, you will be given the opportunity to provide administrative assistance to our surface land...
-
Administrative Assistant
4 weeks ago
Sherwood Park, Canada Winder Inclusive Communities Service Full timeDurée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 35 to 40 hours per week - Education: - Expérience: **Education**: - No degree, certificate or diploma **Tasks**: - Assist with staff consultation and grievance procedures - Coordinate the flow of information within the team - Train staff - Record and prepare minutes of...
-
Administrative Assistant
3 weeks ago
Sherwood Park, Canada Heartland Housing Foundation Full time**Company Background** Operating 11 facilities including seniors’ lodges, apartment buildings, and an affordable family housing complex, Heartland Housing Foundation is known as a strong, collaborative organization and a leader in the social fabric of the region. At Heartland Housing Foundation we are committed to our culture of service and excellence as...
-
Administrative Assistant
2 weeks ago
Sherwood Park, Canada Heartland Housing Foundation Full time**Company Background** Operating 11 facilities including seniors’ lodges, apartment buildings, and an affordable family housing complex, Heartland Housing Foundation is known as a strong, collaborative organization and a leader in the social fabric of the region. At Heartland Housing Foundation we are committed to our culture of service and excellence as...
-
Administrative Assistant
3 weeks ago
Sherwood Park, Canada Metal Roofing & Siding Experts Inc. Full timeWorking in a fast paced environment you will be working for a growing group of companies that values team players with a good positive attitude that does what it takes to get the job done. Key responsibilities: - Act as 1st point of contact for vendors, customers & other visitors. - Answer, screen and direct all calls. - Receive and send all mail and...
-
Receptionist/administrative Assistant
3 weeks ago
Sherwood Park, Canada Willowridge Construction Ltd. Full timeMME is growing, and we are looking to add great people to our team! We believe that PEOPLE MATTER and PERFORMANCE MATTERS. We are looking for a Receptionist/ Administrative Assistant to support our office team for our entire company group. As a Receptionist/Administrative Assistant, you will be the first point of contact for our company group, providing...